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The Annual General Meeting is to be held on Tuesday, 11th November 2008 at 9:30am at Yarra Falls, 452 Johnston Street, Abbotsford, Victoria.
These dates are indicative only and may be altered by the Board should circumstances require.
The Change a Life initiative aims to unite the Computershare community in a desire to fund projects around the world managed by charities that share our vision of addressing poverty and empowering communities to effect long-term change. Computershare extends its support for the initiative by matching all employee payroll contributions globally and has recently invited its shareholders to donate their dividends to the cause.
Today, the Computershare community sponsors a mobile eye care clinic in Ethiopia, a farmer managed natural regeneration project in Chad, a community development project in Laos and an educational program in Sri Lanka and the construction of the Sunrise Children's Village in Cambodia. All four projects will enhance and improve the lives of people in areas where there is critical need.
Computershare (ASX:CPU) is a global leader in share registration, employee equity plans, proxy solicitation and other specialised financial and communication services. Many of the world's largest companies employ our innovative solutions to maximise the value of their relationships with investors, employees, customers and members.
Computershare has approximately 10,000 employees across the world and serves 14,000 corporations and 90 million shareholders and employee accounts in 17 countries across five continents.For more information visit www.computershare.com
Target village in Laos – ©2005 Jonathan Drake
Rovos Rail
Any party that completes and submits this form, represents that there will be no change of beneficial ownership as a result of Computershare Investor Services Inc., Computershare Investor Services 2004 (Pty) Limited, Computershare Trust Company of Canada, Computershare Investor Services Pty Limited, or Computershare Investor Services PLC (collectively “Computershare”) undertaking the requested removal of securities from the United Kingdom to the Czech register. Furthermore the party completing and submitting this form agrees to indemnify and hold harmless Computershare against all costs, damages, expenses, contributions or other liabilities whatsoever that may arise in the event that the removal of securities requested by this form does constitute a change in beneficial ownership. Where this form is completed and lodged by a party other than the registered holder that party represents and warrants Computershare that it is acting with the full authority of the registered holder of the securities in making this request for removal of the securities from the United Kingdom to the Czech Register. The party that completes and submits this form agrees to pay Computershare's standard charges for the removal of securities requested by this form.
Terms and Conditions
The party submitting this form hereby requests Computershare to do all things necessary to remove the identified securities from the named Company's United Kingdom register and deliver the appropriate number and type of securities on the Company's United States register, in accordance with the information provided in the form. Where the identified securities are issued as Depositary Interests in the United Kingdom, we acknowledge that any notification and instruction to Computershare shall be effected in accordance with the Deed Poll constituted by Computershare Investor Services Plc in respect of the Depositary Interests. We further represent and warrant that giving effect to this request will not result in a change of beneficial ownership of the securities
Thank you for sending your request.
Please make a selection from the menu if you wish to make another request.
The party submitting this form hereby requests Computershare to do all things necessary to remove the identified securities from the named Company's South African register and deliver the appropriate number and type of securities on the Company's United Kingdom register, in accordance with the information provided in the form. The party submitting the form warrant that all South African Exchange Control Regulations have been complied with and the share scrip is endorsed "Non-Resident. Where the identified securities are issued as Depositary Interests in the United Kingdom, we acknowledge that any notification and instruction to Computershare shall be effected in accordance with the Deeed Poll constituted by Computershare Investor Services Plc in respect of the Depositary Interests. We further represent and warrant that giving effect to this request will not result in change of beneficial ownership of the securities.
Full Name of Company or Corporation for Removal:
Whether you are a Computershare employee, shareholder or friend of Computershare, donating to Change a Life is easy. Please scroll down to the heading that is relevant to you.
You can either set up a monthly payroll deduction to ensure a regular flow of funds into the project or alternatively submit a one-off request. Setting up your donation takes just two minutes!
We welcome any donation that you feel you can afford and as recognition of this Computershare will match all Computershare employee payroll contributions!
To volunteer a deduction from your salary in PeopleSoft, click on the 'I Want to donate' button below. You can amend or cancel your donation at any time through PeopleSoft
Note: If you would like more information regarding the PeopleSoft deduction process then please see your HR intranet site.
To volunteer a donation, download the Donation Form by clicking on the 'I want to Donate' button below. Return the completed form to your HR/Payroll manager in your region.
If you are a Computershare Shareholder, you can sign up to donate your dividends to the cause thorough our Community Giving Program. Simply click here
Note: The Community Giving Program is available only in respect of cash dividend entitlements paid in Australian dollars, and participation is limited to Australian resident taxpayers.
If you would like to donate to the Computershare Change a Life Foundation, then please send a cheque made out to the Computershare Change a Life Foundation and send it addressed to:
Computershare Change a Life FoundationPO Box 103 AbbotsfordVictoria 3067 Australia
Note: All donations over $2.00 are tax deductible, so please provide a return address or email address for us to forward a tax receipt to you.
Computershare Change a Life FoundationABN 27 418 272 450
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Flag Communications, a Computershare Company, is delighted to have been given the opportunity to redesign the Computershare Change a Life website as an in-kind donation to a very worthy cause.http://www.flag.co.uk
Our 2009 Change a Life Cycle will transport 72 corporate clients to the most breathtaking places, provide the most daunting cycle challenges, create the most special camaraderie and leave behind the most intense memories…
Following the overwhelming success of our 2008 Change a Life Cycle, we’ve gone all out to wow our clients with a breathtaking sequel! This time we’ve teamed up with Rovos Rail – “the most luxurious train in the world” - to offer our clients unbridled luxury, plus an ever-changing tapestry of scenery and cycling challenges. We are thrilled that the event is already fully subscribed – proof that the Change a Life Cycle has become a must-do on the corporate cycling calendar.
Setting off from Capital Park Station on 10 September, 72 cyclists will embark on a Magical Mystery Tour for five days, journeying by night whilst reclining in luxurious carriages, and cycling by day amidst some of South Africa’s most remote and challenging cycling terrain. The daily route will be a surprise, but it will have been tried and tested by Computershare’s advance guard of expert cyclists. Each day will have its unique highlights and difficulties, with the fifth and final day providing the ultimate challenge! Back on the train at night, you will be pampered and treated to sumptuous food whilst surrounded by the lavish décor and style of a bygone era. It will truly be the journey of a lifetime.
The destination isn’t the point – but how you get there is…
Each cycle participant will pay R20 000 to enter, with all proceeds going directly to the Mike Thomson Change a Life Trust in aid of crime prevention, detection and victim support. At Computershare, we will again show our commitment to combating crime by matching all funds raised rand for rand. In 2008 we raised R4 million through our combined efforts and our aim is to even better this in 2009.
We invite all our clients, and corporate South Africa at large, to help this worthy initiative by donating funds or sponsoring elements of the Change a Life Cycle. This year we are offering four companies the opportunity to become major sponsors for the event – and we can guarantee that they will be duly recognized. Super Sport will be covering the event again, which will mean valuable TV coverage for our sponsors. Please do join us in our efforts to combat crime.
Change a Life 2008 - Beneficiaries
Our Change a Life Cycle raised almost R3 million through the Mike Thomson Change a Life Trust and its beneficiaries. Here is who they are:
The African Cycle Event is an invitation only event for directors of listed companies in South Africa.
All participants will be asked to raise a minimum of R20,000 sponsorship money in aid of charity. In order to ensure that your money is donated to our nominated beneficiaries, Computershare will match the R20,000 that you raise, rand for rand, which after covering costs of about R1 million, will be added to your sponsorship. With 70 participants in total this should ensure donations to charity in excess of R2 million.
So, if you are a director of a South African listed company, can meet the sponsorship criteria and would like to participate, we would we delighted to issue you with an invitation.
If you have any questions, please contact Linda Janse Van Rensburg on (011) 370 5362 or at linda.jansevanrensburg@computershare.co.za.
Alternatively, register online with our partner, CycleLab.
AccommodationClick here to find out more about the hotels and lodges we will be staying at during the cycle event.
PassportsAll visitors to Zimbabwe, Zambia, Namibia and Botswana are required to carry a passport that is valid for six months beyond the intended length of stay and to have a minimum of 3 blank visa pages.
If you are taking part and don't hold a South African passport then please be aware you will need to purchase visas which can be obtained at the port of entry.
Visas
For Zimbabwe you will require double entry visa fees as we will enter and leave the country on two occasions.
The Zambian visa fees are a little more expensive and Americans will have to pay US$135 for their visa. The price for a single, multiple or transit visa are all the same so it is better to just get the multiple entry visa. British passport holders pay £75 per single entry/transit visa.
Click below to find out more about:
Zimbabwe visa fees
Zambian visa fees
Of course we are happy to help you as much as we can to ensure everything runs as smoothly as possible but please note that ultimately the responsibility lies with the participant to ensure that their passport and visas are valid for the countries being visited.
Other useful informationClick here to view the itinerary
Click here to read our Trust Deed between Change a Life and the Mike Thomson Trust
New Photo Gallery (please click to view larger image)
Previous Photo Gallery
“The sad reality is that there are 50 deaths every day in South Africa as a result of violent crime. Many people feel angry and threatened, yet feel apathetic and hopeless due to the enormity of the problem.” Stan Lorge, Computershare SA CEO
Computershare SA established the Change a Life Mike Thomson Trust to sponsor anti-crime and crime victim support initiatives following the brutal murder of Senior Manager Mike Thomson at his Johannesburg home on 27th September 2007.
The Mike Thomson Trust commemorates Mike’s remarkable community spirit and commitment to children by funding grassroots projects aimed at combating crime, as well as providing support to victims of crime, with a special focus on children. Computershare provides seed capital to the Trust and coordinates fundraising activities, such as the Change a Life Cycle, in order to generate additional funds.
The Trust is dedicated to a peaceful future for all South Africans. It supports effective, grassroots programmes that are judged to be efficacious in dealing with the causes and symptoms of crime.
Victims of crime can apply to the Mike Thomson Trust to receive counselling as well as financial support, if they have no means. The Trust also supports programmes aimed at improving the lives of orphaned and vulnerable children whose hopeless circumstances mean that many are drawn to crime.
Stan Lorge, ComputershareAllan Thomson, JSE Jerry Vilakazi, Business Unity South AfricaChris Morris, Computershare
Click here to read the Trust Deed between Change a Life and the Mike Thomson Trust.
Download:
PHOTO GALLERY
The Computershare Bus - Cambodia
Click on pictures to view larger version
click on pictures to view larger version
Environmentally Friendly Farming - Chad
Balcha and his wife Dimbushe
Mobile Eye Clinic - Chad
Mobile Eye Clinic - Ethiopia
Participants Issy, Tommy, Ursula and Allan
Woman cultivating her field, Laos – ©CARE -Jonathan Drake
AU$1,949,831.68
Follow the links below to view all past projects and activities:
Cambodia
The Computershare Bus
The Computershare Bus will allow us to take all the primary school children to school in one trip instead of having to make three journeys. It will save on petrol and will get the children to school on time, which is not the case now.
There is a stigma in being an orphan in Cambodia and often they are called names at school. The sheer WOW factor of the bus will certainly raise their status among their school friends!
My plan, when I return in late November is to find a date where we can take all of us to the beach at Sihanoukville, so we can "christen" our wonderful purple Computershare Bus.
I already have the children working on a pet name for the bus and will get back to you with a short list for you to choose!
Many heartfelt thanks to our new friends at Computershare from all of us here at Sunrise.
Love and light
Geraldine (Big Mum)
Click here for more images of the Computershare bus
In Southern Chad, the traditional farming practice of ‘slash and burn’ results in the complete removal of trees from the landscape. The result is complete degradation and desertification of farming land, leaving it virtually useless for cultivation.
World Vision, with support from Computershare, has implemented a farming technique called ‘farmer-managed natural regeneration’ (FMNR), which improves soil stability as well as providing benefits to livestock and the health of the people in the region.
FMNR encourages farmers to keep the trees on their farms. Pruning the trees instead of removing them provides significant advantages for the soil, which in return benefits the farmer’s output.
In 2007 the benefits of the Change-a-Life project have contributed to significant improvements in how farmers utilize the land.
TRAINING
· 76 Community Leaders were trained in the FMNR farming technique.
· They now train the farmers in their communities to use this technique.
COMMITTEES
· Natural resource management committees were set up in 12 communities to promote the implementation of FMNR farming techniques across the broader communities.
FARMERS
· 319 Farmers in 8 communities now use the FMNR method
Malantin Andre - a farmer who adopted the FMNR method-“Thanks to the new technique… our life has changed. The food production has doubled and many people have also adopted this farming technique”
When you participate in an event like the Computershare Change a Life cycling challenge, the reasons are personal and in my mind always mixed. My own reasons were to seek adventure, personal challenge, to return to my beloved S.E. Asia and bring attention and resources to needy people.
Craig cycling along the roads of Laos
What has been achieved practically with the 'Change a Life' charity challenge is that money, cold hard cash, was generated, which can be turned into sustainable resource; such as access, roads, clean water and education for a community, a village , a town and a country that by anybody's standards has been largely forgotten by the global community.
While, there can never be enough, I have witnessed that money can always be generated for good causes. Once we part with our hard-earned money, we trust government and non-government organisations to work with local communities in the best possible way to make sure that the resource is used in the best possible way.
Kelly, Nicola and Craig on their way to the village
But the 'Change a Life' project did much more than this. Computershare is a large (by any corporate standards) global organisation. And now suffers from the same afflictions of similar organisations - they must by nature become less personable.
What Change a Life brought was humanity. Twenty-three individuals linked by Computershare, and in groups which were culturally different and in some cases where English was not necessarily the first language, relied on each other as much as themselves, for physical, mental and practical support.
The team, for all I know, all came from different economic backgrounds but as an assumption, from comfortable westernised backgrounds. The team landed in an environment as unfamiliar to most as landing on Mars. It is so much easier and comfortable to witness what we witnessed from a TV screen - you can always turn a TV off.
Craig enjoys some home-brew Lao Lao at the village
The riding was hard - hot and hilly conditions and a crazy time zone change for many led to a few early (temporary) casualties - I think we were all in a bit of shock after the first day, but we settled down and got on with the work at hand.
As we warmed to our bikes, we warmed to each other and yes, the excited faces of children, including those of the hard-core 'high-five' kids brigades and the curious waves and smiles of elders, made us realise that this indeed was not Mars and not even a dream.
We struggled on and at each stop there was a new adventure; a temple, a school, a festival - something which took your mind off any discomfort you had willingly put yourself through - each day was one long photo opportunity.
Of course, it was not always hard work and the universal language of liquid refreshment allowed us to reflect at the end of each day on what was achieved, physically - the laughs we heard and the scenes we saw and the first question after ordering the first beer was - where can I get a massage!
I witnessed individuals in the group overcome what they thought were their own physical and mental limitations - the power of perseverance was realised.
Beautiful Lao sunset
By the end of the trip, what the Change a Life challenge had created was its own community, nay a family. The Global network which Computershare prides itself on was a reality. Lifelong friendships were made and a unique bond formed.
But more importantly for me was that we were educated and that is as important as the money raised, because we can educate our friends, colleagues and family and they too can spread the word and find ways to make a difference.
Ultimately I learned that no matter what your circumstance are, a smile can put light on any plight. I also learned that I complain too much about little things that really don't matter and that it doesn't take much to change a life or make a difference.
Ethiopia is barely 15% the land mass of Australia, yet it has a population of 65 million people. Of these, 900,000 are blind, and an additional 3-4 million people have impaired vision.
A major contributing factor is the eye disease ‘trachoma’, caused by infestations carried by flies, as well as a lack of clean water for face washing.
In 2007 we have seen very encouraging results from the Change-a-life project, including
SURGERY
ANTIBIOTIC TREATMENT
MEDICAL EQUIPMENT
HEALTH EDUCATION
Thanks to the Mobile Eye Clinic, people such as Balcha and his wife can return to work on their farms, and women like Desu can return to work, enabling them to provide for their families.
With a great deal of excitement we are pleased to be able to report that the land has now been cleared and a fence erected around the land on which Sunrise 3 Children’s Village will be built.
We look forward to seeing the commencement of the building program in the next couple of months. The bus that has been purchased, mentioned in the last newsletter, is being used daily to take the children to and from school and has been a great success story. As well as requiring only one round trip daily to take the children to and from school the striking Computershare colour and the overall appearance of the bus, which has been much admired, has made the children travelling in the bus feel very special.
Frank Reimann
Driven by a desire to make this world a better place I left our family business in Germany and pursued graduate studies in Management (MBA Economic Development) and Cross Cultural Leadership (MA Intercultural Studies) about 12 years ago. Upon graduation I was Country Director in Cambodia and Cameroon with another international Development agency before joining CARE Australia as Country Director for Laos in March 2006.
My job allows me to use all my creativity, emotional intelligence, management skills and love for people, which facilitates lasting change so that poverty is overcome and people live in dignity and security.
CARE International in Laos is focusing on Integrated Rural Development, Disaster Preparedness and Reproductive Health. We have adapted a geographical focus with programs in Sayaburi, Sekong and Phonsaly Province plus Vientiane Capital and Province.
I find it most rewarding when I can see how individuals and communities we work with have been empowered to enjoy an improved quality of life.
Noi, a young woman from a rural area of Laos comes to mind. Driven by the socio-economic dimensions of living in rural Laos she came to Vientiane to find work to support her family. Not having finished school and without marketable skills Noi quickly ended up as a low paid waitress who offered her company to male customers for exchange of an 'extra tip'. Through CARE’s work Noi learned about the risks of unprotected sex and participated in training as a hairdresser which allowed her to make a choice and earn a living in security and dignity.
Phongsaly Province is characterised by steep hills and mountains, with very little flat land. This means that the communities in the area cultivate their fields on slopes with a gradient that is often 50-60%. The steep land limits the quantity and quality of the crops, which fail to provide adequate food for daily needs. Rice production falls well short of requirements, for example almost half of the population in Khua and Samphan lack rice for 3 months of the year, and an alarmingly high number of people lack rice for 6 months of the year (Samphan 24%; Khua 16%). This must be addressed along with other issues outlined below.
Health issues are pressing and include high rates of:• diarrhoea; linked to a lack of water supply systems and poor sanitation and hygiene• coughs, flu and pneumonia; especially amongst children• goitre and amenia, linked to limited knowledge of good nutritional practices and poor diets• women’s reproductive health related complaints• malaria
With Computershare’s support, CARE will build on planning and food security initiatives already underway in the area. This means that our work with Computershare will be based on specific needs already identified by the villagers themselves. It will provide tangible and practical benefits for the villagers, and consolidate and enhance the overall impact on health and livelihoods in 5 target villages.
The project will assist the communities in having consistent and closer clean water supply, improved basic health services, and opportunities for increased income through access to markets.
Water supply construction will have immediate benefits:> Water supply is clean and consistent> Reduced time required by women and children to collect daily household water
Other activities will have longer-term benefits:> Market access will depend on products identified and markets sourced. It is hoped that income will be earned from these activities within 18 months of project implementation.
> Training and in-the-field support to build skills, confidence and understanding of people in the community to address development issues. For example, training of health workers will mean there are people with a better understanding of health issues available in the village itself.
> Water User Groups (WUG) will be established to manage and maintain the water supply units. This system has been found to be a sustainable way of ensuring supply of water to the village in other areas CARE has worked. The WUG's also create a sense of ownership and responsibility for the water supply unit amongst the community.
> The project will work with income generation groups that will provide them with skills in negotiating prices with traders, to help identify new or emerging markets, and develop quality of produce/products for increased market value. The skills, knowledge and relationships developed as part of this activity will continue beyond the life of the project.
Phongsaly Health and Livelihood Project
Focus Village: Yang Neua, Samphan District, Phongsaly Province
The Phongsaly Health and Livelihood project funded by Computershare has begun to train village health workers to improve their skills in general diagnosis and treatment of health problems. Through the project, CARE has also been able to purchase medicine kits with a range of drugs and supplies to treat common local ailments.
As part of this project, CARE is also training local women in midwife roles to help other women give birth. These women currently use just their experience, lacking any proper equipment or training. To address this, the project will identify and train suitable villagers in the management of the village medicine supply.
Another area of concern that the project will address is the lack of a clean water supply, which is a clear health problem for the village. Working with the villagers CARE will construct a clean water system with taps distributed across the village, for easy access for all. The villagers carry out the construction work themselves and provide building materials including sand, stones, gravel and timber. Computershare’s support will enable the provision of construction steel, cement and technical expertise to carry out the work.
With thanks to Computershare, the Phongsaly Health and Livelihood Project is not only making a significant difference to the people living in Yang Neua, but also to the lives of many other vulnerable people living in the Phongsaly Province of Laos.
Pictures:
Phongsaly Ban Yang Neua 2:
Hygiene is a problem in the remote villages. The project will provide a clean water system with water taps in the village. This will provide the means to improve hygiene. In addition the project will provide training and follow-up actions to ensure these initiatives are maintained
CARE Australia 2007
Laos
Mr Phuntavary, Health Officer
Yang Neua Village, Samphan District, Phongsaly Province
none
The people of Yang Neau village, one of the communities supported by Computershare within the Phongsaly Health and Livelihoods Project in Laos, are of Khmu ethnicity. Nine months ago their village was relocated, having originally being a further two and half hours walk away from its new position. The closer proximity makes it far more accessible for residents and visitors alike.
The village receives support from CARE in the growth of non-timber forest products such as nangnio, cardamom and gangalal. In January the 43 families living in the village received funds from Computershare to install a water supply from the mountains, to provide cleaner and consistent access to water. The village chief considered the water supply a top priority for the village, so together they planned where the 4 taps would be located around the village to ensure equally convenient access for everyone.
Mr Phuntavary, the new village health worker (pictured below), does not receive any income for his role, but says he took on the position because he wants to help his community. He sees real benefits in being the village health worker, with people coming to see him even though they are not 100% sure that he can always cure them.
More women come to Mr Phuntavary for health assistance, particularly for their children, and diarrhoea is currently a real issue amongst children in the village. His future goal for the role is to gather “more knowledge on how to treat people, especially for malaria”, as the incidence of malaria in the village during the rainy season is particularly high.
With the support of Computershare, CARE will continue to work with people like Mr Phuntavary in the communities that are directly benefiting from the Change a Life Program support.
Credit: Laos-©2006/CARE
Mr Phuntavary (far left) with a village health worker and midwife
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Essential Notification Information
Essential Information/DocumentsYou will find below all the essential information and documents you need to make notifications. You will also find a number of time saving methods to help you make notifications more efficiently.
If you have an enquiry that is not answered here please contact Customer Services using the numbers below.
Why Notify your gas work?
If you are undertaking gas installation or replacement work in residential properties you need to notify CORGI about this work as part of your Rules of Registration. Gas Work Notification was introduced in April 2005 as part of our on-going commitment to raise gas safety standards and reduce incidents. By notifying your work to us you are declaring that an installation has been carried out by a CORGI Registered Installer. This declaration is sent to your customers as a Declaration of Gas Safety Certificate which reassures your customers that they have used a CORGI Registered Installer. This helps marginalise illegal gas work as only registered installers can issue these certificates.
What Information do I need to provide?CORGI has put together a checklist which outlines the information you need to provide to CORGI when making a notification click here.
What is Notifiable under Gas Scheme?Under Gas Work Notification Registered Installers are required to notify CORGI when they install or exchange a gas appliance of any type or input rating in a residential dwelling. For the definition of a residential dwelling click here.
What is Notifiable under CORGI’s Competent Person Schemes?If you are registered with CORGI for a Competent Person Scheme you have the ability to self certify the work you undertake complies with the Building Regulations and notify that work to CORGI. To find out what is notifiable under each of CORGI’s Competent Person Schemes click here.
Data ProtectionSince the announcement of Work Notification a number of questions have been raised regarding how the information collected by CORGI will be used and whether or not it will comply with the Data Protection Act (DPA). To help answer these questions, CORGI has prepared a guide to the DPA. Click here.
7 Digit CORGI Short CodesTo save installers time and to make Notification as simple as possible CORGI has created short codes for every work activity/appliance. Any installer making Notifications via Multiple Notifications or Bulk upload MUST use short codes. The list of short codes is presented in an excel spreadsheet format where you can carry out a search via 'Find' to find a specific appliance/work activity click here.
Gas Council Numbers (Gas Notifications Only)Instead of selecting the details of the appliance installed from a series of drop down lists, you have the ability to enter the Gas Council Number of the appliance. The Gas Council Number can be found on the data badge and or the instruction manual for the appliance.
Multiple NotificationsYou can submit up to 50 notifications in one go by using the 'Multiple Notifications' tool within the Notification Website. To access this you will need to click on ‘Multiple Notifications' on the left hand side of the screen and download an Excel Spreadsheet template following the instructions found in the User Guide.Please note CORGI can only accept Multiple Notifications that are submitted through the Notification Website. This functionality is only available if a Direct Debit account has been set up.
Bulk Notifications If you require a method of making a significant number of notifications, please contact CORGI on 0870 401 2630.
Drop Down OptionsWhen making a notification some of the information that is required can be selected from drop down lists. This saves you time and ensures correct information is provided. The drop down options also give you a brief guide to making a notification, as some screen shots are included. Click here.
Gas Notifications Only
Not A or B Sedbuk Rated Exceptions – Installation Assessment ProcedureWhere there are no feasible condensing boiler installation options as defined by the tables G1 and G2 in the Assessment Procedure you can notify this installation by entering 6666.
Transitional ProvisionsThere are a number of circumstances when carrying out an Installation Assessment Procedure, where the calculation of an exception code is not required. These circumstances are:
Installation Assessment Procedure
For details on how to carry out the Installation Assessment Procedure please visit the Department for Communities and Local Government (DCLG) formally ODPM, website at www.communities.gov.uk/
To download the Installation Assessment Procedure document from the DCLG please click on link below.http://www.planningportal.gov.uk/uploads/br/BR_PDF_PTL_DOMHEAT.pdf
Contact Details:
CORGI 1 Elmwood Chineham Park Crockford Lane Basingstoke Hants RG24 8WG
enquiries@corgi-gas.com
www.corgi-gas.com
Telephone:
Reception
0870 401 2200
Customer Services
0800 915 0485
Technical Helpline
0870 401 2400
Notification Hotline
0800 408 1007
Opening hours:
Monday - Thursday
9am to 5:30 pm
Friday
9am to 5:00 pm
Thank you for visiting the CORGI Notification website. You do not currently have access to this part of the notification site.
If this is the first time you are logging in you will need to change your PIN Code. Please complete the PIN change process by entering a new 4 digit PIN Code of your choice in the fields provided below. This new PIN Code will be required each time you wish to enter this site.
PIN Codes must be 4 digits in length and must not include consecutive numbers e.g. 1234 or the same number more than twice e.g. 1153.
Your PIN code is to help protect your business from fraudulent activity, so please keep it private and in a safe place.
Please complete the security questions below, you will be asked to answer three security questions should you forget your PIN Code to allow you back into the website.
Please select a question from each of the drop down lists and provide your answers. It is important that you are able to remember the answers you provide.
Your security questions have been successfully updated. You will need to answer these to gain access to the Notification Website if you forget your PIN Code.
If you have selected New Build you need to enter the full address details including plot number in the fields below.
Please check the address details below, if they are incorrect you can re-enter the postcode and click on "Find Address".
Then you will need to complete the following:
Enter the full postcode for the property where the work was undertaken and click on "Find Address".
The full postcode is required in order to complete the notification. If the property is a new build and the address search cannot find the property, you should enter the postcode and tick the "New Build" check box and then click on ‘Find Address’.
For alternative delivery address you are required to:
The postcode search has found the addresses below. Select the correct address from the drop down list and click on "Next" to continue. Where the correct address is not displayed re-type the address in the appropriate lines.
This %ROLE% is currently unable to log in as the PIN code requested was cancelled. To request a new PIN code please click on "Reset and generate new PIN".
To create an administrator username, please enter the administrators title and full name in the fields below and click on "Submit".
The administrator you have selected is detailed below. If you wish to select a different adminstrator click on "Select new Administrator".
Depending on the status of the administrator, relevant command buttons will appear at the bottom.
To request a replacement PIN click on ‘Generate new PIN’. Should you need to temporarily lock an administrator click on ‘Lock User’ and they will not be able to log into the website. Then to re-activate the administrator click on ‘Unlock User’. If you want to remove the administrator click on "Delete User" and their username will be permanently deleted.
If you want to allow the administrator below to renew and update your registration details click on "Add Registration Role". To remove the ability to renew and update your registration details from an administrator that currently has access click on "Revoke Registration Role".
If you wish to delete the duplicate Notification request detailed below, click on "Delete" otherwise click on "Cancel".
If you wish to delete the Notification detailed below, click on "Delete" otherwise click on "Cancel".
If you wish to delete the work activity detailed below, click on "Delete" otherwise click on "Cancel".
An Installer has been selected. Please use the menu on the left to continue.
Welcome to the login page for CORGI's Registration and Notification Website.
WORK CANNOT BE NOTIFIED VIA THIS WEBSITE
www.corgi-notify.com was closed for the submission of notifications at 8pm on Thursday, 30th April 2009. You will be able to use this site to view statements, invoices and certificates up to 31st May 2009.
If you are a business that has lost your PIN Code please contact Customer Services on 0800 915 0485 for assistance. If you are an Operative or an administrator and have lost your PIN Code please contact your business co-ordinator who can request a new PIN Code on your behalf.
In order to access this site you will need to ensure that your PC is enabled to accept cookies from a trusted source. If you have difficulties accessing the site please contact Customer Service on 0800 915 0485.
The PIN Code you entered was not recognised. In order to access the Notification site you will need to provide the correct answers to the Security Questions shown below. You will be also prompted to select a new 4 digit PIN Code.
If you are unable to provide a correct answer to one or more Security Questions, a new PIN Code will automatically be generated and sent to the Registered Address within 5 working days.
The operative you have selected is detailed below. If you wish to select a different operative click on "Select new operative".
Depending on the status of the operative, relevant command buttons will appear at the bottom.
To request a replacement PIN click on "Generate new PIN". Should you need to temporarily lock an operative click on "Lock User" and they will not be able to log into the website or Notification Hotline. To re-activate the operative click on "Unlock User".
The operative you have selected is detailed below. If you wish to select a different operative click on "Select new operative" or to grant the ability to notify work undertaken click "Create Login".
Your current details for the centre selected are displayed below. To make changes please overtype the existing details.Please provide as much information as possible including contact telephone numbers and your email address.
By entering the full postcode and clicking on ‘Find Address’ the address fields will be automatically filled. Once you have updated the relevant details click on ‘Next’ to continue.
Below is a summary of details previously entered please check they are correct and click on ‘Save and Continue’.
To make any further changes to the details below click on ‘Previous’ to return to the Centre details page.Please be aware by clicking on "Cancel" any changes previously entered will not be saved and you will be returned to the list of centres.
Below is a summary of the centres listed against your registration.
To change the details of a centre click on ‘update’ next to the relevant centre. To return to the renewal summary page click on ‘Return to Summary’.
Detailed below is the list of qualifications currently held for the selected operative.
Should a qualification not be listed you can update the details by clicking on ‘Return to Summary’.
Please note should a Gas ACS assessment not be listed you will need to contact Customer Service on 0870 401 2300 for further assistance.
Please help us to provide a better service to you and keep our records up to date by completing the relevant tick boxes below describing the work activities your business undertakes.
Once completed, click on ‘Update’.
Your current Registered Address details are shown below. Modifications can be made to the existing details by entering the postcode and clicking on ‘Find Address’. Please provide us as much information as possible, including contact telephone numbers and email address.
Also below is a summary relating to the types of work your business undertakes, please update as appropriate.
Please be aware by clicking on Cancel any change previously entered will not be saved and you will be returned to the Summary page. Once you have updated the relevant details click on ‘Next’ to continue..
The successful search results are shown above. Note "Status" indicates whether the operative is currently listed against your registration or whether they have been removed; c = current, r= removed.To see further pages of results click ‘Next’ if appropriate.
To remove, re-instate or amend operative click on the appropriate option next to the relevant operative.Should you remove an operative in error you will be able to reinstate them before you log out of the site.
If you have more than 50 operatives and wish to check an operatives details, you can search for the appropriate operative by entering the operative name, ID number, national insurance number or installer ref and click on "Search".
To add a new operative to your registration click on ‘Add a new operative’.The search results are shown above. To see further pages of results click ‘Next’ if appropriate.
We note from our records that we do not currently hold your authority to notify the Local Authority Building Control of any installations you have undertaken. By ticking the box below, we are able to notify Building Control on your behalf at no extra cost each time you advise us of an installation.
If you do not wish CORGI to notify Building Control, you will need to advise them directly in advance of the work being undertaken, this is likely to attract a significant fee if the Local Authority deem an inspection is required.
To register the operative and produce an ID card we must have a photo of the operative.
We may already hold a photo but you can use this screen to provide a new one. Any photograph uploaded will be used on the next ID card produced for this operative.
To upload a photo click on 'browse' to find your file. You must have saved this file as a jpeg with a high resolution of 600 pixels of greater. The size is to be a minimum of 3cm square. Click on Upload to send the photo to CORGI.
Please note during the renewals period and when adding a new operative you will receive a new ID card as part of the fees paid. Should you request a new ID card outside of these instances the ID card fee of £11.75 is required.
To remove the operative shown below click on ‘Remove Operative’ otherwise click on ‘Cancel’.
Registration RenewalsDear InstallerAs you may be aware from 1st April 2009, operation of the gas registration scheme in Great Britain will be managed by Gas Safe RegisterTM. Registration with this organisation is mandatory for all businesses carrying out gas work. If you wish to renew your gas registration for 2009/2010 please contact Gas Safe RegisterTM direct on 0800 408 5577.Although CORGI will no longer operate the mandatory GB gas registration scheme after April, we would like to offer you the opportunity to continue your relationship with CORGI by joining our new quality-based membership scheme, available only to registered businesses.If you wish to retain your association with CORGI in addition to joining Gas Safe RegisterTM, please go to www.whatshappeningtocorgi.comWe look forward to continuing to work with you in the future; if you should require any assistance or information regarding our new membership scheme, please do not hesitate to contact us on 0800 915 0483.
CORGI Customer First
CORGI has introduced a new quality charter for our members who want to be recognised as giving a quality service and great customer care.
Members of CORGI Customer First will have exclusive access to a range of business benefits to support their commitment to providing excellent customer service - such as a dispute resolution service, free literature and promotional material.
Please select Yes below if you would like CORGI to contact you and provide further information on Customer First.
Below is a summary of the operative details. When operative details are correct click on "Return to Operatives to save the changes. Please check the details are correct and click on ‘Save and Continue’.
Please note that the operative’s current qualifications are not shown on this page. The purpose of the following screens is to add qualifications gained by the operative under a specific Competent Persons Scheme displayed below.
The operatives that are currently listed against your registration are detailed below in alphabetical order by surname. It may be necessary to use the scroll function to view all the operatives listed.To amend or remove an operative click on the appropriate option next to the operative's name.
Enter your reference number where appropriate into the ‘Installer Ref’ field below. (This field is optional).Each operative must be registered against a place of business.
If your business has a single place of business this option will not be displayed. Please be aware by clicking "Cancel" any previous changes entered will not be saved.
Below is a summary of the operative details.
Please check the details are correct and click on "Return to operatives" to save the changes.
To make any changes click on the relevant buttons in the appropriate area.
Please note: When adding a new operative an ID card is automatically requested for that operative.
To request an updated ID Card for an existing operative click on ‘Request ID Card’. Please note there is a fee of £11.75 including VAT for a new ID Card.
From April 2006 you will be able to view a summary of your Registration details.
You will be able to view/amend the details where required by clicking on the relevant option on the right hand side of the screen. Please note you are unable to change the Trading Name via this site, contact Customer Service on 0870 401 2300 for further assistance.
Below is the summary of your Registration details.
You can view/amend the details where required by clicking on the relevant option on the right hand side of the screen. Please note you are unable to change the Trading Name via this site, contact Customer Service on 0800 915 0485 for further assistance.
PLEASE NOTE: Before you submit your renewal check you have no transaction outstanding in ‘View Pending Payments’. If you do these must be completed or removed before you can renew.
Once you have made all the changes required please check the details below carefully before clicking on ‘Submit Your Renewal’ to finalise your registration renewal.
Please note your registration has already been renewed. If you have an enquiry about your renewal please call CORGI Customer Service on 0800 915 0485
If you wish to make changes to your registration for example add an operative you can do so by clicking on ‘Registration Summary’.
I/We acting on authority of the applicant hereby apply for registration with CORGI under the Competent Persons Scheme. The information contained in this application is correct to the best of my/our knowledge and belief and I/We understand that any false statement will affect out application and/or future registration with CORGI.
I/We understand that should I/We become CORGI Registered under the Competent Persons Schemes, at all times those operative employed by the company, or working on behalf of the company will be competent in the categories of work they undertake.
I/We if registered will comply at all times with the Rules for Registration, which I/We have read and understood.
I/We acting on authority of the applicant hereby apply for registration with CORGI as a Gas Installation Business. The information contained in this application is correct to the best of my/our knowledge and belief and I/We understand that any false statement will affect out application and/or future registration with CORGI.
I/We agree that details relating to my/our registration can be passed to the HSE/HSWI at their request.
I/We agree that should we become CORGI Registered as a Gas Installation Business that at all times those operatives employed by, or working on our behalf will be competent in the categories of gas work they undertake.
The scheme detailed below has now been removed from your registration. If this has been removed in error you can re-instate the scheme from the Summary page.
You are currently registered with CORGI for the scheme listed below. If you no longer wish to be registered for this scheme click on ‘Withdraw’ otherwise click on ‘Return to Summary’ to exit this screen.
Once the scheme has been removed your business and operatives will no longer be registered with CORGI to self certify work undertaken. You will then need to notify the relevant local authority of work undertaken.
Your application to join the scheme detailed below has now been completed. To submit the application to CORGI for processing you will need to complete the payment details and finalise the payment.
CORGI will contact you within 20 working days to advise you of your application progress.
This section relates to you, the business applying for registration and/or any person employed or who has a controlling interest within the business applying for registration. Failure to reveal these details could lead to any subsequent registration arising from this application becoming invalid. Insufficient information could result in your application being delayed.I/We can confirm that there are no prohibition notices or prosecutions actual or pending of the applicant or any of its employees relating to defective gas work, or its competency to carry out gas work within the last five years, ending on the date of this application.
If you are unable to confirm there are no prohibition notices or prosecutions actual or pending you will be unable to complete this application on line. Please contact Customer Service on 0870 401 2300 for further assistance.Please provide the name and email address for the person responsible/in control of the gas work undertaken in your business in the fields below
As part of the application process, your business will be assessed to ensure that the following criteria can be satisfied and that the work can be carried out safely.
Please read every statement and complete the tick box to confirm you meet the criteria. If you are unable to tick the box as you do not currently meet that criteria you will be unable to continue with this application online, please contact Customer Service on 0870 401 2300 for further guidance.
To add a new operative to your registration enter the operative's national insurance number into the field below and click on ‘Next’.
To add a new operative to a Competent Person Scheme click on "Add a new operative". You will need to provide the operative’s first and last name, a passport size photograph and confirm the qualifications held.
Where adding a Gas Operative and their details cannot be found in the CORGI database please check the National Insurance number, if it is correct please contact CORGI Customer Services on 0870 401 2300 as they hold details of all Gas operatives. If the National Insurance number is incorrect please re-enter.
Detailed below is a summary of the payment required to complete your request.
Please check the summary and if any details are incorrect click on ‘Cancel’ and amend the details as required.(CPS = Competent Persons Scheme). If you do not wish to proceed with purchase of an item, you can simply click on ‘Remove’.
Please provide your e-mail in the field below to enable us to send a confirmation of this transaction.
To continue with the update of your registration details click on ‘Next’.PLEASE NOTE: Before you submit your renewal check you have no transaction outstanding in ‘View Pending Payments’. If you do these must be completed or removed before you can renew.
Following a recent decision by HM Revenue and Customs, CORGI Registration fees are subject to VAT. CORGI registered installers who are VAT registered can claim the VAT back from HM Revenue and Customs.
Your VAT invoice will be sent to your registered address.
Detailed below is confirmation you have submitted updates to your registration details.
Please make a note of the 9 digit reference number as this will be required if you have any enquires.
Your registration will be updated 24 hours after submitting the request & payment.
Welcome to CORGI’s registration website
IMPORTANT NOTICE - THIS AREA WILL NO LONGER BE AVAILABLE FROM 5TH FEBRUARY 2009
Dear InstallerAs you may be aware from 1st April 2009, operation of the gas registration scheme in Great Britain will be managed by Gas Safe RegisterTM. Registration with this organisation is mandatory for all businesses carrying out gas work. If you wish to renew your gas registration for 2009/2010 please contact Gas Safe Register TM direct on 0800 408 5577.As a result of this, we have reviewed our online services that enable members to manage their own registrations. From 5th February 2009 you will no longer be able to manage your registration online. In order to notify CORGI of any changes to your registration during the period 5th February 2009 to 31st March 2009, please do so through one of the following channels:
Although CORGI will no longer operate the mandatory GB gas registration scheme after April, we would like to offer you the opportunity to continue your relationship with CORGI by joining our new quality-based membership scheme, available only to registered businesses.If you wish to retain your association with CORGI in addition to joining Gas Safe Register TM, please go to www.whatshappeningtocorgi.comWe look forward to continuing to work with you in the future; if you should require any assistance or information regarding our new membership scheme, please do not hesitate to contact us.
As a preferred installer of the chosen manufacturer this notification will be Free of Charge, simply click on the manufacturer warranty questionnaire to proceed.
An Operative has been selected. Please use the appropriate option on the left hand side to continue.
This guarantee should be retained by the Payer.
The Direct Debit Guarantee
This Guarantee is offered by all Banks and Building Societies. The efficiency and security of the Scheme is monitored and protected by your own Bank or Building Society.
If the amounts to be paid or the payment dates change The Council for Registered Gas Installers will notify you 10 working days in advance of your account being debited or as otherwise agreed.
If an error is made by the Council for Registered Gas Installers or your Bank or Building Society, you are guaranteed a full and immediate refund from your branch of the amount paid.
You can cancel a Direct Debit at any time by writing to your Bank or Building Society. Please also send a copy of your letter to us.
If you wish to pay by either credit or debit card on a monthly basis please complete the details below.
Below is a summary of the card details entered.
Essential Registration Information
You will find below all the essential information you need to manage your registration.
Managing your Registration On-LineAs well as being able to renew your registration on-line you now are able to manage your registration throughout the year. This allows you to ensure your registration details are kept up to date.
This site will enables you to add and remove operatives, change registered and centre address details, update operative photographs, request identity cards and apply for additional CORGI registration schemes.
Join CORGI’s Competent Person Schemes On-Line
Through this site you are able to apply to join any of CORGI’s Competent Person Schemes (CPS). To apply firstly you will need to add the operatives or update existing operative details.
Then simply click on ‘Registration Summary’ and click on ‘Apply to Join’ next to the scheme you wish to apply for. Should you wish to apply using a paper application form go to www.Corgi-group/competent.com to request your application pack.
Renewing your Registration On-Line (January to April only)The ability to renew your CORGI Registration’s will only be available January to April during the registration renewal period.
To renew your registration click on ‘Renew Registration’. You will then need to check the details displayed to ensure the information is correct. Through the renewal summary page you can add & remove operatives and update address details.
Once you have made any changes and your registration details are up to date click on ‘Submit Renewal’, you will then be presented with a summary of the fees required. Once you have ensured the fees are correct and clicked on ‘Next’, you will be required to enter card details.
After submitting payment you will be given a 9 digit reference number for your records. Your registration will be renewed with CORGI 24 hours after submitting payment.
CORGI 1 Elmwood Chineham Business Park Crockford Lane Basingstoke Hants RG24 8WG
enquiries@corgi-gas.comwww.corgi-gas.com
Renewals Hotline
0870 401 2288
0800 915 0499
Gas Only Notifications
If you have removed a boiler please select the boiler type form the drop down list below.
If you have not removed a boiler or you are notifying other types of work click on ‘Next’.
If you wish to request a duplicate certificate for the Notification detailed below, click on "Submit" otherwise click on "Cancel".
Select the Installer you require using the search facility below. You can search by selecting "Installer ID" or "Installer Name" from the drop down list. Then enter the Registration number or Trading title and click on "Next".
The number of results shown on each page can be varied using the drop down choices available.
The search results are shown below. Please select the appropriate Installer by clicking on the blue "Select" button or select "Next" to see further pages of results if appropriate.
If you have more than 20 administrators, you will need to search by entry the administrators name or ID number and click on "Next".
If you want to create a new administrator click on "Create new login".
The search results are shown below. Please select the appropriate administrator by clicking on the blue "Select" button or select "Next" to see further pages of results if appropriate.
Select the appropriate administrator from the drop down list below and click on "Next".
If you want to create a new administrator click on ‘Create New Login.’
Select the appropriate operative from the drop down list below and click on "Next".
Enter the CORGI Registration number of the Installer who has undertaken the work into "Installer ID" field.
You need to enter the CORGI ID card serial number of the appropriate operative into the "Operative ID" field.
Once you have entered the required details click on "Submit".
If you do not have the CORGI Registration number of the Installer or Operative you will be unable to proceed with the Notification.
Work Notification fees are subject to VAT. However CORGI has safeguarded all installers from any additional cost by holding the fees at £2.50 for online and £4.50 for telephone notification. This figure is now inclusive of VAT. VAT registered business can claim 17.5% of the notification cost back form HM Revenue and Customs, making the actual cost of notifying CORGI less.
Enter below the details of the debit/card card you want to pay by. Ensuring you:
Once all details have been entered and checked click on ‘Next’ to continue.
Detailed below are the Notifications you have completed. Please make a note of the 9 digit certificate number for each Notification as this will be required as a reference if you have any future enquiries.
Your PIN Code has failed to update. Please logout and try again, if this problem persists please contact CORGI Customer Services on 0870 401 2300.
This operative's ability to notifiy has been withdrawn.If this operative no longer carries out work on your behalf, you will need to contact CORGI in writing requesting that the operative be removed from your registration.
The Notification(s) below meet the search criteria you have entered. You can see if a certificate has been printed and sent by looking at the status column. For example "Completed" means the certificate has been sent.
If you want to see details of the Notification you will need to click on the appropriate certificate number (which is highlighted in blue) and the Notification summary page will open.
Should you need to request a duplicate certificate you will need to click on the appropriate certificate number and request a duplicate from the Notification summary page.
To find a completed notification you will need to select the search criteria from the drop down list below. You can search by operative number, operative first or last name, certificate number or postcode of the property where the work was carried out.
Then you will need to enter the following:
This page summarises the details you have entered. Please check the details carefully to ensure they are correct.
Use amend and delete on the right hand side of the summary sections to change details where appropriate.
Below is a summary of your notifications to submit. Tick the check box next to the notification(s) you wish to submit to CORGI and click on ‘Next’.
Please note Notifications that are not submitted will be removed after 20 working days from the date the work was undertaken.
You can ‘View/Amend’ or ‘Delete’ Notifications by clicking on the relevant option on the right hand side of the screen. Once you have submitted a Notification you will be unable to cancel the details provided.
Notifications marked with ‘X’ are incomplete and you will need to enter the full details. Notifications marked with ‘D’ are requests for duplicate certificates.
The boiler you have entered or selected is not SEDBUK A or B rated. You will need to enter the 4 digit exception code that was calculated at the time of the installation and click on "Next".
There are a number of circumstances where carrying out an Installation Assessment Procedure, the calculation of an exception code is not required. These circumstances are:
For details on how to carry out the energy efficiency calculation please visit the Department of Communities & Local Government formerly ODPM website http://www.communities.gov.uk/
Manufacturers WarrantiesYou have indicated that you wish to register the manufacturer's warranty for the appliance installed. Please note that this is not a requirement of work notification and is optional. Using the information provided by the manufacturer please enter the serial number in the space provided. The other two fields are to record additional information as indicated by the manufacturer's literature; these may be left blank if no additional information is required. To continue click "Next".
Manufacturer's WarrantiesFor the appliance installed the option exists to complete the registration of the manufacturer's warranty online at no cost to you or your customer. By completing the manufacturer's warranty online it will not be necessary for your customer to complete the warranty registration card and return it by post. Should you wish to take advantage of this optional service you must, under the Data Protection Act, gain consent from your customer to pass their details to the manufacturer.To register the appliance for the Manufacturer's Warranty please complete the tick box and click "Next". If you do not wish to register the warranty leave the tick box blank.
If you are notifying Gas Work please select the appliance manufacturer from the drop down list below. If the manufacturer is not listed below please select ‘Other Manufacturer’ and enter the manufacturer in the “Other” field below.
If you are notifying Electrical, Plumbing or Ventilation Work please select the location of where the work was undertaken from the drop down list below.
Select the model of the appliance from the drop down list provided. If you have selected "Other Manufacturer" previously or the model is not listed, enter the model of the appliance into the "Other" field below.
Select the model number of the appliance from the drop down list provided. If you have selected "Other Manufacturer" previously or the model is not listed, enter the model number of the appliance into the "Other" field below.
Please provide details of the work which was undertaken and you do this by any of the following options:
http://www.trustcorgi.com/Documents/ApplianceDB.csvIf you are notifying Gas work you can enter the Gas Council number for the appliance installed into the ‘Gas Council Number’ field. The Gas Council number can be found on the appliance and in the manufacturer instruction manual.
Please note only categories of work that the operative/business is currently registered for can be notified.
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By: Cassie DuncanMelbourne Participants: Jill Finch, Jennifer Nelson, Haran Nagendran, Cassie DuncanThe four participants from the Melbourne office, decided that a wine tasting evening would be a perfect way to welcome in the festive season and raise money for the Laos Cycling Challenge.
Wine bottle with Change a Life label
After making the decision to host a wine tasting evening, a local wine retailer was approached, Get Wines Direct, and having hosted numerous fundraising events previously they were more than happy to host a wine tasting evening at Computershare.
Because the selected wines were cleanskins, it was decided that labels would be printed to promote Change a Life. A local artist, Rob Gale, donated artwork for our in-house designer to use and as a team we came up with the tag line, ‘Change a Life and Celebrate’. In the weeks leading up to the event there was a lot to do; we labeled nearly 1,000 bottles, which was quite a task!
Employees enjoy the wine tasting
With all the preparations in order the night went off without a hitch. Just after 5pm, people started filling the room. There were about 80 people in attendance throughout the evening, all coming together in support of a great cause while also enjoying a friendly catch-up outside of work hours.
Craig Heaven, from Sales and Marketing walked away a happy customer, “The Change a Life wine tasting evening made for quite an enjoyable post work event. Some great nibbles, dry whites and even dryer jokes from Matt Willis! A great way to end a day at Yarra Falls.”
The event raised AU$2,700 (ZAR$15,241, US$2,091, €1,620, CAD$2,467, £1,068), and was held at a perfect time for people to stock up for the festive season!
Steph and Alison from HR enjoy the evening
Dustin Teasdale, a fundraiser and participant claims, “it is all BBQ’s and beach in Sydney” with most of his fundraising money coming from BBQ’s on the balcony with beers and wine to wash down the charcoal!Ben Wolrige from Perth utilised his contacts through the family business to generate most of his funds, with long-term customers and suppliers happy to help when they heard about the cause.
For those of you who have never been to Australia and are unaccustomed to their unique culture then here's a little secret, they are crazy about sport, namely Australian rules football, or Aussie rules! This is a game unique to Australia that originated in Melbourne. The game is played between two teams of 18 players on cricket ovals, the aim being to kick an oval-shaped ball through goal posts to score points. Spectacular high marks or "speccies", tackles and fast fluid play make this game a fantastic spectators sport.
When ten tickets to the grand final became available, it seemed only appropriate to auction them off for Change a Life. The winning bidders had the privilege of seeing the great game live, knowing that a whopping AU$4,283 went direct to a fantastic cause.
Further to this, ten U2 concert tickets were kindly donated and auctioned off for AU$2,951. Once again proving that people will pay almost anything to see live music or sport, especially when they know the money is going to help those people who truly need it.
These two initiatives raised a combined total of over AU$7,000 for the cause, proving that it doesn't take much to make a huge difference.
Please email changealife@computershare.com.au if you have any ideas for further fundraising initiatives.
Toronto golf day
Forty plus clients were in attendance at the golf tournament this year in Toronto. Golfers arrived close to noon for a BBQ lunch and then off to play a scramble format golf game. In lieu of the usual prizes for the various contests, winners were provided with a certificate noting that Computershare would donate to the Change a Life initiative on their behalf.
Staff also held a "Beat the Pro" contest where participants were asked to pay $10 that went directly to Change a Life. Impressively, $460 was collected through ticket sales alone. Between the 'Beat the Pro' and various other contests, donations totalled $1460CAD. Following the golf tournament there were drinks and a casual BBQ dinner of steak and salmon. Feedback from clients regarding the day was very positive.
In an effort to develop a unique fundraising vehicle, Computershare employees based in North America created and produced a cookbook, Computershare Cooks for CARE. Featuring over 400 tried-and-true recipes, the cookbook contains everything from soup to nuts.
With many of the recipes being old family favourites, passed down for generations, the book has taken on an ethnic and international flair. Just a small sampling of these recipes include: African Rice Pilaf, Kung Pao Chicken, Pierogi, Pollo Guisado (Stewed Chicken with Potatoes) and Keftedes (Greek Fried Meatballs.)
Once the spiral-bound cookbooks were printed and delivered, sales efforts took off feverishly at all United States and Canadian offices. Employees were anxious to buy extra copies of the book for their friends and family members.
The committee producing the cookbook felt that, not only was this a fun project to develop, but it meshed well with the principles behind the Computershare Change a Life initiative. As Chris Morris wrote in the cookbook introduction, "Food has the power to unite people, sustain communities and demonstrate our care for others less fortunate." Profits from the sale of the cookbooks are being donated directly to Change a Life. To date, just under US$10,000 has been raised from the sale of the cookbook.
By: Andrea Sauter
I had a ‘good slide’ into the New Year, as we say here in Germany, because my fundraising target for the Change a Life Laos Cycling Challenge was met ahead of schedule. Helped by colleagues in the Pepper Munich office, I ran three bazaars, two Glühwein (hot mulled wine) evenings and one raffle to generate funds and holiday cheer!
When I signed up for this event, I recognised a significant challenge; an extreme physical test and an ambitious fundraising goal on top of the demands of my position here as Manager of Creative Services.
Florian, Katrin & Steffen
Luckily, Florian Schuetz, Managing Director at Computershare and Steffen Herfurth, Managing Director at Pepper supported me from the start. One morning they greeted every employee with a smile, a flyer and an explanation of my Laos ride. They even gave me a great events team – headed by the indispensable Sandra Pfeiffer – to help me raise funds.
In November, both Managers donated furniture and office supplies leftover from Pepper’s move the previous year. We hauled items up from the basement, added several impressive oil paintings donated by Florian’s wife and my father, and invited Pepper staff to shop at our bazaar on three separate afternoons - we were rewarded well!
Constance, Andrea, Monika, Valerie
In early December as the Munich Christmas markets opened, we hosted our own Glühwein evening in our office courtyard. In keeping with my motto, ‘Make it fun and people will gladly support a good cause’, we raised more and had a fabulous time.
Next, a raffle at Pepper’s company Christmas party (initiated by Steffen) brought us to our goal. With iPods, a digital camera and gift certificates to win, Pepper partygoers bought plenty of tickets. And finally, generous donations from the Computershare party allowed me to well exceed my fundraising target of €3,000 (A$5,00, US$3,700, R28,000, £2,000, CAD$4,500) .
Employees enjoy the evening
As the departure date draws near, I’m asked daily by interested coworkers, ‘How’s your training going, Andrea?’ In the evening at the fitness club or on my new trainer at home when I worry if I’ll be ready, I reassure myself with the fact that I managed to overcome the first challenge, fundraising, so anything is possible!
By: Ursula Du Plooy
When the Laos Cycle Challenge first came up, I saw it as an opportunity to make a difference; to use one of my great passions, cycling, to make a personal contribution to Computershare's Change a Life initiative. It was a chance to join hands with colleagues from across the world and, as one team, make a significant financial contribution to a good cause. I was really pleased, but not surprised, when five other South Africans volunteered. Computershare people here are always ready to rise to a challenge, particularly when their efforts will benefit others.
Team photo of participants and fundraisers
I was thrilled that three of our volunteers, myself included, were chosen but not a little daunted by the task of having to raise R112,000 (A$20K, US$14,800, €12,000, CAD$18,500, £8,000). Stan Lorge, our CEO, organised fundraising activities like a military campaign. He drafted in the leadership team to approach their suppliers most of whom were not slow to come to the party. Within a few days we had pledges, both cash and in-kind, for more than half the amount, and a little friendly persuasion helped to keep the contributions flowing.
Internally, we settled on a "month of casual" for November. In return for a R50 (A$9) contribution, staff could come to work dressed casually for the entire month, with the usual proviso that client-facing staff dressed appropriately. Within the business, departments organised their own activities, one of which was a weekly raffle for a Friday afternoon off. By popular demand, December also became a casual month and within a short time we had reached our target.
Team South Africa in training
The addition of our fourth participant, Allan Botes, saw another flurry of fund raising activity. Again our suppliers and staff came to the party and Stan donated a prize of four days at Sun City for a raffle, entries for which are still coming in.
What at first glance seemed to be an almost insurmountable task, raising such a large amount of money, with some ingenuity and hard work, turned out to be, if not a walk in the park, then a cycle through it!
Stuart Todd sets off early
Stuart Todd, a keen cyclist and UK participant in the Laos Cycling Challenge, paints a colourful picture of his ultimate endurance fundraiser:
By Stuart ToddI’ve been a keen cyclist for most of my life, so when I was chosen for the Change a Life Laos Cycling Challenge, I thought it would be fitting to do something suitably “bikey” for my first fundraising effort. Thinking about destinations that would capture people’s imaginations, and with one eye on the need to tie in some Christmas shopping, it didn’t take long for the idea of a 120-mile (193km) Bristol to London bike ride to take form; and so the date was set: Friday 17th November, leaving the Bristol office at 5:30am with a planned maximum completion time of ten hours.
I awoke at 4am to a complete deluge - truly torrential rain - and was more tempted by the prospect of returning to bed than by my unappetising breakfast of pasta and an energy drink. Yet I was spurred on by the challenge of it all, and by my friends and colleagues’ fantastic sponsorship, so bit the bullet and set off as planned. I was soaked within minutes of leaving my front door, although that was the least of my worries, and further problems soon ensued - from a problematic bike pump and flooding roads, to adverse wind conditions and three wretched punctures! Nevertheless, I managed to retain my sense of humour through it all (more or less), aided by text messages from friends back home. I was delighted to learn that one guy in the office had started sponsoring me by the puncture! Inevitably, my poor phone later succumbed to the weather and drowned.
Bike repairs and time spent waiting on replacement parts from my trusty support car (go Dad!) cost me three frustrating hours of delays, and would later cost me my chance of a daylight finish, but I arrived into London – part cycling, part surfing and later than planned – at 5:15pm, nearly twelve hours after leaving Bristol. I was determined to finish in the face of adversity, and the ride raised over £1,500 (US$2,900, A$3,730, CAD$3,420, €2,240, ZAR21,161), so a huge thanks to everyone who sponsored me.
Maybe it’s the rain, but the whole thing seems strangely surreal and blurry, and when I think back, I just get an unusual (but satisfying) sensation of wet, cold and punctured! But already I’m surprised to find myself planning “next time”…
By: Kelly Hartman
The members of TEAM USA are Kelly Hartman from Edison NJ, Lida Letowt, Vanessa Asasouk, and Craig Gambrill from Shelton, CT. We have raised over US$10,000 (£5,105, A$12,920, CAD$11,800, €7,750, ZAR72,935) for the Global Cycling Challenge so far, and with the help of an anonymous matching donor, our total is over US$20,000.
We have spread the word to our colleagues and friends about the purpose of our trip and have received a terrific response from everyone.
Casual days were organised in various sites across the United States including New Jersey, Massachusetts, and Chicago where associates were permitted to wear jeans and sneakers if a donation was made.
In local sites, raffles were held with prizes including jewellery, DVDs, books, gift certificates, sporting event tickets, and a beautiful handmade quilt. Because the items were donated, all of the proceeds went directly to the cause.
In Shelton, a Cocktail party was held which included appetisers, drinks, and music for a donation on entry. It was at this event where all four members of TEAM USA were together for the first time.
General donations were made on our website http://my.care.org/care/fundraising/craig.gambril-453003 and many donations were given to us in person to support the cause.
One team member, Craig, has pledged to get tattoos (CARE, Change a Life, and Computershare) for every US$10,000 the team raises (not counting the matching donor amount) so hopefully we will get to view one of those tattoos while we are in Laos!
Our colleagues across the country have supported our efforts and risen to the fundraising challenge with us. Special thanks to the people who offered their assistance in so many ways. We look forward to sharing our stories and pictures when we return.
Fundraising is not only a great way of making money for a charitable cause but it is also a fantastic way of raising awareness about the issues that matter. Change a Life is all about participation, and with increased participation comes the increased potential to direct funds to where they are needed most.
As a Computershare employee, regular payroll donations are the most effective way of ensuring a steady flow of funds to Change a Life. Volunteering a contribution is easy to set up and in most cases is tax deductible, and all contributions are matched by Computershare. Click on I want to donate to find out how to set up your one-off or monthly donation. Alternatively, if you would like to host an event in aid of Change a Life, your efforts will be fully supported by Computershare.
Events such as quiz nights, cake stalls, jewellery stalls, book sales, fun runs and auctions are always an effective way of generating funds, and a great way of uniting people in support of the cause.
If you or anyone you know is interested in hosting an event on behalf of Change a Life then please follow these simple steps:
For more information on our past successes and upcoming events, click on one of the links below:
Monday 5th May 2008 saw eight members of Computershare Bristol’s Plans team run and complete the Bristol 10K race to raise money for the Sunrise Children’s Village.
The sunny and warm weather presented ideal conditions for the hundreds of spectators who came to watch the race, and the Computershare team all completed the entire 10 kilometres, spurred on by the worthy cause for which they were running.
So far, the team have raised £212.32 for Change a Life, and there is still plenty of time for more people to donate.
Ali Perry of Computershare Plans was one of the team who completed the race:
“We would like to thank everybody for taking the time to sponsor us. Thanks to their generosity, we are still accumulating sponsorship money for The Sunrise Children’s Village.”
If you would like to make a donation to help raise the team’s sponsorship total, please visit http://www.justgiving.com/bristol10kplansrun
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Phy Family
Cambodia and its people share a sad and tortured past. Thirty years of war, foreign occupation, genocide and civil war have left many children orphaned and in danger of being trafficked as prostitutes, being forced into illegal child labour and lives on the streets involving crime and drugs resulting in early death.
Geraldine Cox visited Cambodia in 1993 with two friends and they were struck by the helplessness and tragedy of these ‘lost’ children, so in response they set up the Australia Cambodia Foundation, that same year. It was incorporated in South Australia in 2004.
Small regular monthly donations were solicited by Geraldine and a circle of friends, from individuals, to feed one child. This was how it all started...
Members of the Sunrise Sewing School
From humble beginnings, Geraldine has been able to secure enough funding over the years to operate two orphanages in Cambodia and now with the support of the Computershare Change a Life initiative, she is setting up a third.
The name, Sunrise Children’s Villages, was determined by the children in 2000 as they felt it better represented their new life and conjured up visions of a new dawn and a fresh beginning.
Children come to Sunrise Children Villages in a myriad of ways: parents or other family members have been killed or maimed by land-mines or died of hunger or disease. When these children are rendered homeless, the villagers sometimes make every effort to care for them, but more often than not, they are taken into homes and used as slave-labour in return for food and a place to sleep until their plight is brought to the attention of Sunrise.
To comply with Cambodian Government regulations, Sunrise investigates claims of abuse or neglect and once the village leaders have produced background details on the children and given official notice that they wish the children to be cared for by Sunrise, these papers are lodged with the Ministry of Social Affairs, and then Sunrise is permitted to take the children from the village and become their "guardians" until they are 18 years old.
In each case the staff at Sunrise goes to the villages to assess the situation on the ground to ensure that the need is real. If it is not too traumatic for the children, photos of the living conditions are taken to compare later with life at Sunrise.
Music and Dancing School
The Change a Life initiative has pledged A$500,000 to Geraldine and the Australia Cambodia Foundation to construct a new Sunrise Children’s Village on five hectares of land in Sihanoukville, a port city in south west Cambodia. The land is situated about 20 kilometres out of town on the fringe of the Ream National Park and close to the recently re-opened Sihanoukville Airport.
The village will comprise twelve family houses for ten to fourteen children each, grouped around a village green. There will be a communal kitchen/dining room and classrooms for English, sewing and computer studies. A dance school and theatre, medical clinic, staff offices and accommodation will also be constructed. A soccer pitch and playground are also planned.At Sunrise, the focus is on offering a full and complete life for each child, not just providing food and shelter. One example of achieving this is by including a ‘parents’ room in each family house, which will be occupied by a Cambodian House Mother who will be employed to live in the house to create a true sense of family for each child.
Below is a list of some of the things Sunrise provides for their children:
This is an extremely exciting partnership between Computershare and the Australia Cambodia Foundation, a partnership which will enable more children to be granted the certainty of a secure future, away from the hardship of poverty.
Pledge your support today by clicking on the ‘I want to donate’ link in the navigational menu above.
This simple yet bold initiative saves lives and communities and provides a future for our greatest treasure: children
Child who will benefit
In 1984 famine crippled Chad, which came as a brutal blow to a country which had just come out of two decades of political and social unrest. Today, in 2007, 80% of Chad’s population remains reliant upon the land for subsistence farming and livestock-raising. Because of this, one of the most pressing issues for Chad (a Saharan/sub-Saharan country) is the rate of desertification due to deforestation, inappropriate farming techniques and crop selection.
Through the implementation of a farmer managed natural regeneration (FMNR) project, World Vision, through the support of the Computershare Change a Life Foundation, can ensure that natural diversity is reinstated, giving alternative sources of food and income, significantly reducing the impact of drought and famine. It will also protect communities and future generations from enduring similar hardship to that faced in 1984 and during subsequent hunger periods.
Community member
FMNR is an extraordinarily cost-effective, rapid and sustainable form of re-vegetation. It re-establishes the most appropriate trees for a territory and biodiversity that could not be achieved except through more costly plantation reforestation.FMNR is a method of agro-forestry in which naturally occurring re-growth (shoots) from the stumps of felled trees are managed by the local farmers. FMNR involves the selection and pruning of shoot re-growth from existing tree stumps. This pruning results in rapid growth, environmental restoration and the production of an economic resource for home consumption and for sale.
FMNR was pioneered in Southern Niger under more extreme conditions than those found in the target area of Chad. In a twenty-year period, FMNR spread from just 12 hectares to over two million, transforming a once barren, degraded landscape into more productive open parkland.
Barren land to be regenerated
The entire population in twelve World Vision Chad operational areas, totaling 349,000 people, will benefit from this initiative. This is because over 95% of the people in this region are entirely dependant on utilisation of natural resources for their livelihood. Women and children will particularly benefit as they will need to spend less time walking in search of firewood for cooking, which means less exhaustion and more time spent on other home duties and at school. This will ultimately result in better nutrition and greater opportunities as income levels rise. In addition, many regenerated species provide edible leaves and fruits, for human and animal consumption during the long dry season. The wood from trees also allows farmers to build more secure structures for storage and to sell.
Trees and wood products for sale
Once communities have been sensitised to the benefits of FMNR, have agreed to the by-laws on the management of trees on their own land, which are endorsed by the Department of Forestry and once they are benefiting financially, FMNR will become a routine farming practice which does not need external promotion or resources. Trees will begin generating income within two years.
A high level of sustainability is expected due to:
Map of Ethiopia
Ethiopia is one of the least developed countries in the world, with the resources of Ethiopia being primarily agricultural and of a subsistence nature. Of Ethiopia’s population of 65 million, 900,000 people are blind and 80% of these cases could have been prevented. An additional 3-4 million people currently have impaired vision and unless quality eye care is made available, they too are at risk of going prematurely blind.
In Ethiopia, cataract and trachoma constitute 70% of all cases of blindness with the leading causes of childhood blindness being Vitamin A deficiencies, measles, accidents, infections, trachoma and harmful traditional medicines.
A young woman receives follow-up, after trachoma surgery
The Ethiopian government adopted a new national health policy in 1993, prioritising preventative healthcare, however, due to the poor internal infrastructure primary health services only cover half of the population.
In rural Ethiopia, just one ophthalmologist and 73 ophthalmic nurses serve 6 million people. Because of this, World Vision is working closely with government health departments, schools and communities in a number of different regions of Southern Ethiopia to improve access to basic health care. World Vision Australia’s trachoma prevention and control programs across Ethiopia touch a total population of over 300,000 people, which provides a great example of the reach of such projects.
A patient having an eye exam
In order to increase service coverage and reduce the prevalence of blinding trachoma, World Vision has been managing a mobile eye care clinic. The clinic program commenced in early 2005 and during this time clinic staff have screened thousands of people for trachoma and have provided opportunities for local health workers to learn about eye care, as well as providing training to health workers. In addition, the clinic provides basic examination services including assessment of refractory errors. Used eyeglasses are collected from donors inside and outside the country and are provided, free of charge, to people needing them. The clinic team also provides basic health education to control the spread of preventable eye disease amongst people in the visited communities.
The clinic travels in a four wheel drive, and is staffed by a driver, an ophthalmic nurse and volunteer ophthalmologists. The vehicle transports the staff and materials, while surgery, treatment and training are undertaken inside local health posts or tents, depending on the facilities available in the area being serviced.
Child being screened
This initiative is releasing people from immense pain and curtailing the rapid onset of irreversible blindness. Treatment is now reaching remote areas that would not otherwise be accessed.
Due to the clinic's focus on education, there is a strong element of sustainability with communities learning how to reduce the prevalence of blinding trachoma.
January 2007
Map of Laos - northern target region highlighted in orange
Laos is in Southeast Asia and is bordered by Thailand, Cambodia, Vietnam, China and Myanmar (Burma). It has a population of approximately 5 million, with ethnic minorities making up around 80% of the poorest regions. The life expectancy in Laos is fifty-three years of age and the under five mortality rate is 105 per 1000 live births (UN Human Development Program, 2002).
CARE resumed direct program operations in Laos in 1989 following an earlier 1954-57 emergency program. CARE aims to provide the means for sustainable self-help programs whereby people help themselves through community based projects.
Remote village, Laos – ©2005 Jonathan Drake
This project will work with some of the poorest communities in Laos, in remote areas within Phongsaly province in the north of the country. Ninety-four percent of the villages in this province rank amongst the poorest in the country with the two target districts being Khua and Samphan.
CARE is currently working in the project regions of Khua and Sampham to reduce food insecurity by aiding in the construction of infrastructure including drainage channels and irrigation to reduce susceptibility to natural disasters such as floods and drought. Through this work CARE has identified the immediate needs of the villagers in the region, and through the support of Computershare and its employees CARE will now be able to address these issues.
Phongsaly Province is characterised primarily by steep hills and mountains, with limited access to roads or transport; and most villages can only be reached by walking or using river transport. This in turn affects people’s access to health services, safe water supply and markets. Almost 50% of villages have identified water supply as one of their key problems. Sanitation in villages is also an area of concern with very few people using latrines. Rates of diarrhoea, flu, malaria and women’s reproductive health related complaints are high and local village health workers have received limited training and do not have stores of basic medical supplies to assist with minor ailments.
Educating villagers, Laos – ©2005 Jonathan Drake
The fundamental goal of this project is to improve the health and livelihood of communities living in the Khua and Sampham regions. The project will achieve its goal by implementing activities in three main areas
Water supply, sanitation and/or irrigation systems will be installed in five villages. This will help to reduce water borne diseases, and particularly improve the lives of women and children who have the daily responsibility of collecting water from streams and rivers. CARE will also conduct sanitation and hygiene training for parents and children, educating them on the importance of hand washing, boiling water, cleaning food and utensils before use, and garbage collection and disposal.
Villages are very remote, and usually people must walk for many hours to the nearest health centre. Often the combined cost of transport and/or treatment means that people tend not to seek medical advice. To help counter this trend, village health workers will be provided with a basic store of medicines and equipment and will be trained to manage and administer these supplies. The small amount charged for administering the medicine will help replenish stores so that the program can be sustained. In addition, a de-worming campaign will also be conducted, which will be aimed at children and will increase the impact of nutritional awareness campaigns that CARE is currently conducting.
Woman cultivating her land, Laos – ©2005 Jonathan Drake
The project will work with communities and traders to identify locally available products that have the potential to generate income i.e. honey. The project will incorporate an educational element to ensure the protection of natural resources. Communities will receive training on processing and marketing their produce to improve their ability to negotiate deals with traders. Some households will be selected and provided with basic equipment to process raw materials into end-products, enabling them to achieve higher rates of return on trade. Locally available materials will be used where possible to improve the potential for other households to replicate the activities.
CARE Australia is working in Phongsaly Province, providing clean drinking water, sanitation, and irrigation to more than 50,000 people in 31 villages. The Computershare Change a Life Foundation directly supports five of these villages.
Change a Life is a unique Computershare initiative designed to ensure funds are being directed to where they are needed most. Through the increased support of the broader Computershare community, Change a Life will invest in projects designed to provide a sustainable future for people living in poverty.
Each project will be managed by a partner of choice on a critical needs basis.
To find out more about the projects we currently support click on one of the links to the left.
Change a Life is a unique Computershare initiative designed to provide a sustainable future for people living in poverty. We are currently supporting a mobile eye care clinic in Ethiopia, a farmer managed natural regeneration project in Chad, a community development project in Laos, an educational program in Sri Lanka, the construction of the Sunrise Children's Village in Cambodia.Find out more...
The support received from Computershare has created new hope for less privileged youth
Presentation of Computers donated by Computershare
In 2001 a decision was made for Computershare to support a small project that provides funding and materials to assist in the education of underprivileged children primarily based in Colombo, Sri Lanka. In addition to financial support, Computershare has donated a number of second-hand computers. The Come-Share project continues to go from strength to strength and so it is with great enthusiasm and excitement that it is welcomed into the Change a Life family.
The project, which is almost entirely funded by Computershare, has an enviable record of integrity with close to 100% of funds going directly to beneficiaries.
Beneficiaries at the Paynter home
Come-Share is a program that encourages and assists genuinely disadvantaged people to gain a foothold in life and establish themselves primarily in economic terms, through education and vocational training. For someone to be sponsored through Come-Share there must be a case of genuine need, where one’s normal/extended family circumstances are bleak, and such that the pursuit of education would be in jeopardy. At Come-Share there is an inherent belief that because the founders came from similar backgrounds to the recipients, they are more understanding of their needs and thus make appropriate decisions concerning who should receive funding. In addition, this means that the Come-Share project not only offers financial assistance but the founders offer guidance and emotional support to children who may never have had it.
Primarily, Come-Share seeks to fund children from year ten (O level) onwards, rather than at a nursery level. This is because education up until year ten is free, so many children, although they come from poor backgrounds, can complete year ten unassisted. It is after this point that many children are forced into manual labour, even if their school results are very good. The constraints of poverty fuels the temptation to earn money immediately, however, Come-Share enables selected children to develop their skills and improve their employment range and earning capacity.
It is amazing to see how so little can stretch so far. It costs just AU$6.27, £2.54, US$4.81 per month to provide one student with further education opportunities and just AU$100, £40, US$77 a month to pay for a degree such as hotel management or computer studies.The project has a strong focus on sustainability, with the long term aim being that past beneficiaries of Come-Share will reinvest time and money into the program to ensure its reach.
Beneficiaries
Last year, 392 students were assisted through individual grants, group support or computer training. Group support allowed for the provision of educational materials to 138 children last year. Two computer training centres are supported, where students become proficient not only in basic computer skills but in operating systems including MS word, Access and Excel. Further to this, there has been the introduction of graphics and design packages such as Microsoft FrontPage and html training. This provides a fantastic foundation for students to further their skills and thus sets them up well for higher education or skilled employment.
Presentation of computers, 2001
At the end of 2005 one student completed his management course and now has a job in HR. Eight students are currently perusing studies in accounting, computer science, management and engineering. One child living in a town that was badly affected by the 2004 tsunami did extremely well in his O level (year eleven) exams and is eligible to complete his A level science stream at one of the best schools in Colombo.
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Balcha Dugo began losing sight in his right eye as a child.
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Take up of electronic acceptances: Online or paper-based?
It seems like an eternity since typewriter ribbons and passbooks gave way to e-communication and e-banking. In fact e-business generally has become second nature to most of us. What then is holding back the take-up of online IPO applications?
Online IPOs offer issuers and potential investors a simple and cost effective application process. But despite the many benefits of online IPOs many companies and prospective investors still opt for manual paper-based application processes.
Whilst one barrier to online take up for issuers has been resolved by the introduction of compulsory online viewing of the prospectuses prior to payment via BPay, there is no doubt that a perception remains among issuers that online processes are riskier.
Today, around only 30% of investors are registering online when both options are available - evidence that investors still find comfort in the familiarity of older ways of doing things.
But the benefits of online service delivery should not be dismissed lightly. Online data capture offers increased data integrity as information is entered directly electronically and not via handwritten script. It also creates tremendous opportunity for the provision of shareholder analysis. In addition, electronic payment receipt ensures quicker access to funds and surety of payment thus taking away the risk of dishonoured cheques.
Capturing shareholder data in this way can assist in developing a lifetime electronic relationship with a shareholder using the IPO as the starting point. This results in faster, more convenient and effective communication with shareholders, a low risk service offering and long term cost and time efficiencies for issuers.
Applicants, too, share in the benefits. More convenient application process for shareholders makes it quick and easy to apply over the internet, any time day or night. This offers shareholders the opportunity to experience the ease of online communication first hand.
An example of electronic communication at work is the highly successful global Computershare ‘eTree’ project. Locally this initiative is supported by Landcare Australia and provides an environmental incentive to shareholders to elect to receive their company communications electronically, rather than in paper form.
Perhaps failure to take advantage of technology is a generational thing. Maybe it’s a simple case of force of habit. Or perhaps issuers haven’t quite grasped the potential of online service delivery. One thing is certain, though, it can’t be long before paper application processes – like bank passbooks – are a fleeting memory.
Technological advancements may make life easier for proxy voters, but at what cost?
Is technology the way forward for AGMs, or does it detract from the process?
Recent technological advances raise the possibility of replacing proxy voting with direct voting systems. Direct voting would give shareholders the opportunity to exercise their vote directly – either by post, fax, phone or online – even if they cannot attend a shareholders meeting.
The advantage of direct voting is that it can remove the occasional problems that can plague the proxy system, for example removing the risk of an appointed proxy failing to submit proxy votes on behalf of shareholders (need we remind you of the highly publicised Nick Whitlam – NRMA litigation?).
But it’s not all good news. The flipside is that shareholders aren’t privy to information that may affect their voting decision that surfaces after they cast their vote or during an AGM, which is probably contributing to why companies and shareholders are not taking the bait.
Currently, only around 13% of companies utilise existing proxy voting technology, and of those that do, few are seeing results. At the recent AGM for a leading financial institution only around 100 out of a possible 45,000 shareholders submitted proxies online. A paltry 0.002% take up!
There are a number of ways to enhance the direct vote offering by using technology to expand the availability of information (including online conferencing and real time downloading). Equally, the possibility that direct voting methods may in some way disenfranchise shareholders without access to online services may be overcome by the availability of other media – for instance technology already exists for phone voting.
Additionally, the recent Parliamentary Joint Committee on Corporations and Financial Services took detailed submissions from a range of industry participants. The May 2005 report made a firm recommendation that the Treasurer investigate direct voting and the full implications of its widespread use. It also suggested that the Treasurer investigate how its greater use might be encouraged.
Whilst technology is laying the foundation for Direct Voting, it seems improvements in availability of information will need to progress before shareholders will trust the bait enough to take the hook.
Main sources: ”Company Shareholder Dialogue - Fresh Approaches to Communication between Companies and their Shareholders”. Published by Business Council of Australia; Parliamentary Joint Committee Report on Corporations and Financial Services: Inquiry into the Exposure Draft of the Corporations Amendment Bill (No 2) 2005, May 2005
When passed, so-called Anti-Money Laundering laws are likely to have a far-reaching impact on the equities industry.
In the wake of the 9/11 and Bali terrorist attacks and in response to organised crime, the Australian government – like many other governments around the world – is closely examining what can be done legally to help it identify the source of funding for criminals and terrorist groups. It is expected that the outcome of its review of anti-money laundering measures will cast a wide legislative net to allow authorities and regulators to investigate not just the laundering of cash but also examine any other asset that is capable of transfer for value. It is very likely this will include equities.
The Australian government has made a commitment to comply with the Financial Actions Task Force (“FATF”) 40+ 8 recommendations. The FATF is an inter-governmental body designed to develop and promote policies at national and international levels to combat money laundering and terrorist financing. Among other things, these recommendations – which have already been adopted into legislation in the UK and the US – require that financial institutions identify their clients and the source of their clients’ wealth.
For share registries that receive funds from prospective shareholders (during a Capital Raising for example), this could mean that every potential investor will need to be scrutinised to ensure that received funds are not the proceeds of or likely to be used towards crime.
Anti-Money Laundering laws are also likely to require that companies and financial institutions monitor and record suspicious transactions, for example, instances where a client has previously held only very modest shareholdings but suddenly undertakes an unexpected or unusual share purchase.
The extent to which companies themselves will be responsible for ensuring that they do not receive funds that are the proceeds of crime will remain unclear until the formal release of legislative review findings, but if international experience is anything to go by companies, share registries, banks and other financial institutions can expect to be inundated with a raft of new, intrusive, and strict regulatory requirements.
We will watch this space and keep you posted!
For further information, go to http://www.fatf-gafi.org or http://www.ag.gov.au/aml
Internet fraud is a huge concern for all businesses but especially for those in the financial sector. In recent times ‘phishing’ has emerged as a particularly significant problem. What is phishing and what does it mean for publicly listed companies?
Phishing occurs when an online fraudster assumes an organisation’s identity by sending misleading emails or planting dummy websites to convince unsuspecting victims to divulge personal financial details. The fraudster will use the victim’s supplied information to misappropriate funds.In Australia, the number of complaints received by ASIC in April and May 2005 was double the amount received in February and March this year. It is definitely a troubling trend. In recent times, many companies and financial institutions have adopted web-based interfaces that ask holders to enter their Securityholder Reference Number (SRN) or Holder Identification Number (HIN) to access their information. SRN’s/ HIN's are unique identification numbers issued to securityholders to allow access to personal shareholding information. Provision of a valid SRN also allows securityholders to transfer or sell stock – just the sort of information phishing fraud thrives on. Despite considerable success in the development of anti-spam and anti-phishing software, ASIC and other experts agree that the best safeguard is for companies to actively encourage securityholders to be cautious. To combat phishing, Computershare encourages companies to take active steps to communicate some basic precautions to securityholders. These are:
One final way to help curtail phishing is for companies to encourage securityholders to report it. Companies and securityholders should be asked to register any concerns at ASIC’s ‘watchdog’ website, www.fido.gov.au or call ASIC 1300 300 630.Main sources: Australian Bankers Association - Australian Hi Tech Crime Centre Fact Sheet: Protecting Your Information Online; www.asic.gov.au; www.antiphishing.org
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By the age of fifteen he was completely blind in one eye, with a trachoma developing in the other.
Even after losing sight in his right eye, Balcha was a hard working farmer. He produced various cereals such as sorghum, barley, ‘tef’ (a local staple food), and beans. He also raised animals such as oxen, cows, donkeys and chicken. His tireless work on the farm meant that his family were well looked after.
After losing sight in his other eye, however, he was unable to tend to his farm.
“After I lost the first eye, the other also continued aching. Gradually, I could not see things clearly – I had blurred vision. Eventually, I had to stop working on my field and sit home idly for ten years,” he recalls.
Balcha tends to his field
He and his family had to pay or beg others to tend the field and produce food for them. Balcha went to various clinics over the years and spent a lot of money.
“I totally lost hope that my eye would heal” comments Balcha.
When he heard of World Vision’s Mobile Eye Clinic, Balcha did not expect much. “When I was asked to go to the clinic, I did not believe that they would solve my problem” he explains.
To his sheer relief and amazement the treatment was a complete success. “I can now see clearly and do not have any pain in my eye,” he rejoices.
Balcha collecting his corn
Mulugeta Ayalew, who is the Mobile Eye Clinic Project facilitator, operated on Balcha’s eye.
“The first time I saw him was when he came to the mobile clinic. He had already lost one eye and the other was suffering from trachoma, which could lead to blindness if untreated. In fact, he came to me being led by another person. I feel great satisfaction to now see him walking around without fear of tumbling down”
When asked what makes him most happy about his healing, he says, “I can now plough my field myself. I don’t have to pay other people or beg them to work on my field, which was always embarrassing; I can do it myself. I am happy that I am healed and can work on my field.”
Dimbushe Bose, Balcha’s wife, also has another thing to rejoice about: “The money we paid for others to work on our field is now being used to buy additional food items for our children and ourselves.”
Now, at 60, Balcha has a new lease on life.
With Lisa Kudo (LK), Shannon Gaskell (SG), Alex Taylor (AT) and Trevor DeFries (TD)
(LK) A little bit! (SG) I've never traveled like this before, so I'm anxious to see how a city girl like me will do 'roughin' it. (TD) No… too much going on! (AT) Excited, not nervous!
(AT) Acclimatising to the sudden temperature and humidity change coming from Canada to a tropical country. Also, hydration and lack of quality water?? (SG) Not to embarrass myself trying to keep up with everyone else who are most probably going to be older than me yet in better shape! (LK) Trying to keep up with everyone and then surviving from doing so without a defibrillator! (TD) My stomach! Keeping food in and hydrating.
(TD) McDonalds every Friday for lunch and try to ride a bit so your butt is ready for the seat. (SG) Does McDonalds three times a week count as a special diet?...(laughs). (AT) I have no special diet...my downfall ...enjoy good food, good spirits and fun living… so what the heck!! (LK) Unlike many other participants I am not any kind of athlete. My trainer is preparing me by building my endurance and cardio. I eat more chocolate now. (AT) I generally train year around for my triathlons so just upping the intensity working out 6 days a week with a focus on hills. (SG) I've been on a training schedule and biking three times a week.
(AT) Thought I was crazy…then what else is new! (SG) My family, knowing my usual activity level, said they would be very surprised if I made it home alive! (LK) Supportive and excited. (TD) They have had a mixed response - Friends - all very happy and envious. Family - happy for me but don't really understand why...
(AT) I suspect, only a couple months from my 60th, I will be the elder adventurer on this trip. Keeping up with GenXer's will be my motivation. I don't plan to be left in the dust! (LK) Raising money for the project, seeing another part of the world and to challenge myself. This is a once in a lifetime opportunity. (TD) I love doing it. The furthest I've ever ridden in one day is 160 km... (SG) To be able to brag about actually having biked 450 km to strangers at dinner parties!
(AT) It was an opportunity of a lifetime to experience a very different part of the world... in a very unique way. (SG) It was a great opportunity to travel to somewhere I had never been before in a really unique way… and to be off for two weeks during tax season... (laughs) (LK) I have a background in International Development studies and my concern for and interest in the manner in which “development” and “progress” are presented and implemented in those “lesser developed or under developed” areas of the world continues and I am very interested to see CARE's approach to this. (TD) I really wanted to see where the money we've all been donating has been going and what kind of impact it is making to the selected communities.
Over the past year some fantastic initiatives have come out of the Computershare head office in Melbourne, allowing funds to be redirected to Change a Life:
What is evident from these two examples is that Computershare is serious about its commitment to Change a Life. The company, however, is now reliant on its many stakeholders to show their support by donating to the cause. Change a Life grants the global Computershare community the opportunity to unite in their fight against poverty; after all, it's all about participation!
Computershare has selected 23 employees from six countries around the globe to participate in a Cycling Challenge throughout Laos, Southeast Asia. This presents a once in a lifetime opportunity for the chosen employees to come together in support of the Change a Life initiative, specifically the project in Laos managed by CARE Australia. Participants will be cycling roughly 450kms through the hills of Laos, where they will visit the project that will be directly benefiting from their fundraising efforts. Each participant has pledged to raise A$5,000, which will go directly to CARE, with a total fundraising target of over A$100,000!
This money will go towards improving the livelihood of some of the poorest communities in Laos. The Challenge also provides the opportunity for people outside the business to support the CARE project by sponsoring participants in their fundraising efforts. In most cases donations will be tax deductible. The Cycling Challenge also aims to raise awareness of the Change a Life initiative by promoting the importance of poverty alleviation to employees, business partners and family and friends of the participants.
If you are interested in supporting the participants or have any further questions, please email changealife@computershare.com.au, or click on one of the giving sites listed below if available in your region.
Andrea Sauter
Staff giving sanitation education at the clinic
The clinic program commenced in early 2005, and has been in operation for almost 15 months now. With the support of Computershare and its’ employees, the operation of the clinic has been extended to September 2007.
The Clinic travels in a well-equipped four-wheel drive, and is staffed by a driver, an ophthalmic nurse and volunteer ophthalmologists. The vehicle transports the staff and materials, while surgery, treatment and training is undertaken inside local health posts or tents.
Currently World Vision is on target to meet their two year project objectives of educating 33,400 people, screening 15,120, and performing 1,080 operations. With our support, the following has been achieved to date:
Mulugeta Ayalew, getting ready to operate
Over 4,000 cases were screened to distinguish cases of Trachomatous Trichiasis (TT) and active trachoma and 477 procedures were undertaken.
1,592 active trachoma cases were treated using TTC eye ointment. Most of the cases were treated at health units, with the remainder treated in the community by health workers trained by the clinic.
Staff screening and diagnosing
A three day training workshop was held for 22 community health workers (CHWs), with topics including:
People queuing for treatment
12,570 school children and community members were trained to prevent and identify trachoma through lecture and drama shows. Topics included trachoma transmission and methods of preventing trachoma at community level through face washing, avoiding flies, personal hygiene and environmental improvement.
In a recent monitoring visit, a World Vision Australia staff member found that the project is very tangibly releasing people from immense pain and rapid onset of irreversible blindness and treatment is reaching remote areas in the south of the country that would not otherwise be accessed.
Young mother with her four children
It only took two years for this young mother to go blind.
Until the health workers visited the village no-one had ever heard of trachoma. Whilst it was terrifying to be blinded and the dependency on her family was distressing, the idea of an operation to treat it had its own trepidations. As with virtually all trachoma procedures the operation was a success.
Now her community knows about the disease and how to prevent it, they are mobilising to ensure it doesn’t happen again.
Unfortunately, too many people still need radical treatment. Over the next year, because of Computershare’s generous support, World Vision will educate over 25,000 people, screen 7,500 cases, treat over 5,000 and undertake over 500 operations to arrest blindness.
Team Computershare cycles along the highway
Highlights shared from a trip many have marked as one of their most memorable and challenging.
The challenge began well before the cycling when it was quickly discovered that not all members of the team had made it to the sleepy capital of Vientiane. With snow storms affecting the flights departing from New York we were down three cyclists already! We all gave a sigh of relief when the ‘missing three’ finally arrived just before midnight, but they had a daunting task ahead of them, having to battle jet lag and 40 degree heat in just hours.
Cooling down in the river after a long day riding
Sharing a lively breakfast in our Computershare-lycra was a quick way to realise that there was no way we were going to blend in as we cycled along. The absolute highlight over the six days cycling, were the children we met along the way. “As you pass through each village, the children rush out to wave and shout “Sabaai-dii” (hello). If you give them a 'high-five', they’re just so happy, like you’ve made their day. It’s fantastic, but pretty humbling that a few people in tight shorts are treated like celebrities (D-list celebrities admittedly).” Stuart Todd It takes serious coordination to slow down, lean over and 'high-five' rows of children, a skill that becomes harder and harder the more exhausted you become… Harry from Australia struggled with this and ended up flying over his handlebars!
Three hour boat ride to the village
As we cycled further north towards Luang Prabang the riding became even harder, one day included a 17km unrelenting hill climb. The one thing that kept us all going was the thought of an even longer descent....and the men we passed carrying guns!
There is something refreshing about seeing a country by bike. It allows you to really experience each village as you pass through it, giving you the freedom to stop and interact with the locals. Our final day included a long bus journey, which made us appreciate just how much we had gained. All the sweat and tears were well worth the privilege of experiencing Laos by bike.
Hiking in single file to the village
We visited the project on completion of our 6 days of riding. Many of us thought that the challenge was over, we were wrong….. From the small town we stayed in we had to travel for 3 hours by boat, then trek uphill for almost 2 hours on a track that only allowed us to walk in single file, and actually crumbled away in some parts. We grew a new appreciation of the word 'remote' when considering that this is the track that women and children must tackle on a regular basis to bring supplies back to the village and to reach their agricultural plots.
Children at the village
When we finally arrived at the village there was a tense moment, as you never quite know how a village of 250 people will respond to 25 foreigners. What was to follow was quite remarkable. The chief of the village rounded everyone up. We were greeted with tea and hand shakes at the central meeting point, as children crowded around looking through the gaps in the walls. The Chief spoke first, he was humbled by the fact that we had made the effort to hike up the small trail. He also thanked us for the funding we are providing, saying that they need help to release themselves from poverty, as they do not have the answers. We were silenced by the impact of what he was saying.
A group photo at the village
They then brought out a recently sacrificed chicken to share with us. There were a few shocked faces as the chicken was passed around, it looked barely edible but it would have been impolite to refuse! We were then given shots of Lao Lao a very strong home-brew alcohol, while people moved around the room blessing us by tying string around our wrists to bring good fortune. Before we had a chance to absorb what was happening a generator had been wheeled in and a popular techno song ‘Number One’ was played on repeat for the next half hour as everyone got up and danced with each other.
“A surreal experience today, after 500km on the bike, a few on the bus, 3 hours on a slow boat and 6km hike into an isolated mountainous village, to encounter welcoming tribal elders, inquisitive children and a blessing form the whole community. This was such an unforgettable, culturally rich and touching finish. Good luck CARE with the project to be developed.” Dustin Teasdale
Through the Computershare Change a Life initiative and your support of our fundraising efforts, five villages like this one will benefit. For more information on the project in Laos, managed by CARE click here.
Photos in this article supplied by Sally Roberts ©CARE Australia, 2007
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We are the world’s largest -- and only global -- share registry, and a leading provider of financial market services and technology to the global securities industry. Our experienced professionals, almost 10,000 strong, operate in seventeen countries, on five continents, providing services and solutions to listed companies, investors, employees, exchanges and other financial institutions.
Together, we manage more than 100 million shareholder accounts for over 14,000 corporations around the world.
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We offer proven solutions designed and delivered by people in your core market; trusted experts who embrace your business goals as their own. By combining extensive local knowledge with vast international expertise, we deliver efficient, cross-border capabilities with unparalleled service. Experts at handling large global accounts, we’ve managed the full range of transactions and services for thousands of clients worldwide. The advantage of this experience is evident in how we manage our customers’ needs - on your terms, in your market, anywhere in the world.
Trusting your needs to us places you in expert hands, allowing you to focus on driving your own business and investment goals.
Christopher John MorrisPosition: Executive ChairmanIndependent: NoChris Morris was appointed Chief Executive Officer in 1990 after having been a founding member of Computershare in 1978. Chris' extensive knowledge of the securities industry and its user requirements from both a national and international perspective coupled with his passion and long term strategic vision have been instrumental in developing Computershare into a global company that is unique in its provision of a full range of solutions to meet the needs of listed companies and their stakeholders. In November 2006, Chris became the Company's Executive Chairman.Chris is a member of the Remuneration Committee and the Nomination Committee and is based in Melbourne.Stuart CrosbyChief Executive Officer
Stuart Crosby was appointed as the Chief Executive Officer for Computershare in November 2006. He previously held the position of Chief Operating Officer and joined Computershare in 1999. His initial role was as a strategic business development manager for the Group's interests in Continental Europe and Asia. In 2002 he was appointed as Managing Director - Asia Pacific, responsible for operations in Australia, New Zealand, India and Hong Kong.
Prior to joining Computershare, Stuart was the National Head of Listings at the ASX and has also worked for the Hong Kong Securities and Futures Commission in its intermediary licensing division and as a director of enforcement.
Stuart is a member of the Nomination, Remuneration and Acquisitions Committees and is based in Melbourne.
Penelope Jane Maclagan BSc (Hons), DipEdExecutive DirectorIndependent: NoPenny Maclagan joined Computershare in 1983 and was appointed to the Board as an executive director in May 1995.In her role as Managing Director of Computershare Technology Services, Penny is responsible for planning, developing and executing technology across the world in support of the Group's global strategy. Throughout her career with Computershare Penny has been involved with all aspects of technology support and development. Her detailed understanding of Computershare's proprietary technology and of the global securities industry has greatly contributed to the establishment of Computershare's competitive advantage in the global marketplace.Penny is a member of the Nomination Committee and is based in Melbourne.
Anthony Norman Wales FCA, FCISPosition: Non-Executive DirectorIndependent: NoTony has been involved with Computershare since 1981 and was appointed Executive (Finance) Director in 1990. On 30 September 2001, Tony relinquished his executive responsibilities and since that time has remained on the Board in a non-executive capacity.During his time as Finance Director, Tony was instrumental in much of the strategic expansion of the group from its days as a small Australian provider of bureau services to one of Australia's largest and most successful technology companies, spread throughout many countries. Of particular importance was Tony's major role in negotiations and in the due diligence process for all of the company's major acquisitions.Tony continues to be actively involved with the company and his background, experience and understanding of both the Group and international markets are valued highly by both the Board and senior management.Tony is Chairman of the Remuneration Committee and is a member Risk & Audit Committee and the Nomination Committee. He is based in Sydney.
Dr Markus Kerber Dipl. OEC, Dr. Rer. Soc.Position: Non-Executive DirectorIndependent: YesDr Markus Kerber was appointed to the Board on 18 August 2004 as a non-executive director.Markus is Vice Chairman of the Supervisory Board of GFT Technologies, one of Europe’s leading IT services companies in the banking, logistics and industrial sectors. He is a major shareholder of GFT and has been its CFO and COO for many years where he has been responsible for GFT’s expansion strategy across Europe.Prior to joining GFT, Markus worked as an investment banker in London in the equity capital markets divisions of Deutsche Bank AG and S.G. Warburg and Co. Limited in London.He is a member of the London-based International Institute for Strategic Studies (IISS) and German Council on Foreign Relations (DGAP) in Berlin.Markus is a member of the Acquisitions Committee and the Nomination Committee and is based in Berlin.
Simon Jones M.A.(Hons),A.C.APosition: Non-Executive DirectorIndependent: Yes
Simon Jones was appointed to the Board as an additional director on 10 November 2005.Simon Jones is a qualified chartered accountant and is currently a principal of Canterbury Partners, a corporate advisory firm based in Melbourne. Simon has extensive corporate experience having previously held the positions of Managing Director – Victoria at N M Rothschild & Son and Managing Partner – Audit and Business Advisory at Arthur Andersen.Simon is the Chairman of the Risk and Audit Committee and is a member of the Acquisitions Committee and the Nomination Committee. He is based in Melbourne.
Les Owen BSc, FIA, FIAA, FPMIPosition: Non-Executive DirectorIndependent: Yes
Les Owen was appointed to the Board as a non-executive director on 1 February 2007. From January 2000 to September 2006, Les was the Group Chief Executive of AXA Asia Pacific Holdings Limited. Under his leadership AXA APH successfully undertook a major transformation programme which resulted in significant improvements in performance and shareholder value. Prior to his appointment at AXA Asia Pacific Les was the Chief Executive of AXA Sun Life plc in the UK and was a member of the Global AXA Group Executive Board. Les is now based in Bristol in the UK, although he retains significant ties to Melbourne.
He is a director of AXA UK and a member of the Australian Treasurer’s Financial Sector Advisory Committee.
Alexander (Sandy) Stuart Murdoch DDA, BEc, ASA, ASIAPosition: ChairmanIndependent: YesSandy Murdoch joined the Board of Computershare as non-executive Chairman when the company listed in 1994. His previous experience included five years with merchant bank Chase NBA Group Limited in corporate finance and lending and twelve years as the Chief Executive Officer of Linfox Transport Group. He is an active participant in senior executive meetings, and his wealth of knowledge and leadership skills are highly valued.Sandy is Chairman of the nomination committee and is a member of the remuneration committee and the risk & audit committee. Sandy is based in Melbourne.
Christopher John MorrisExecutive ChairmanComputershare LimitedChris Morris is a founding member of Computershare (established in 1978) and was appointed Chief Executive Officer in 1990. Chris' extensive knowledge of the securities industry and its user requirements from both a national and international perspective, coupled with his passion and long term strategic vision, have been instrumental in developing Computershare into a global company that is unique in its provision of a full range of solutions to meet the needs of listed companies and their stakeholders. In November 2006, Chris became the Company's Executive Chairman.Stuart CrosbyChief Executive Officer
Penelope Jane MaclaganIT DirectorComputershare Technology ServicesPenny Maclagan joined Computershare in 1983 and was appointed to the Board as an executive director in May 1995. In her role as Managing Director of Computershare Technology Services, Penny is responsible for planning, developing and executing technology across the world in support of our global strategy.Throughout her career with Computershare Penny has been involved with all aspects of technology support and development. Her detailed understanding of Computershare's proprietary technology and of the global securities industry has greatly contributed to the establishment of Computershare's competitive advantage in the global marketplace.
Paul ConnPresidentGlobal Capital MarketsPaul has 27 years experience in financial markets worldwide and is currently based in Computershare' s New York office. He is actively involved in the development of strategic initiatives across the range of Computershare's business. Prior to joining Computershare Paul spent over 18 years working for both the London Stock Exchange (LSE) and the Australian Stock Exchange (ASX) in a number of senior positions. These ranged from operations (trading and settlement), business development (new products, services and systems), legal and regulation, to business policy and strategy.As the president of the Global Capital Markets Group, Paul oversees the product strategy development and services such as global registry, cross-border trading and settlement services within the Computershare group.
Peter Barker Chief Financial OfficerComputershare LimitedPeter Barker was appointed as the Chief Financial Officer of Computershare in January 2009. As Chief Financial Officer, Peter is responsible for providing financial leadership across the entire organisation, including accounting and business support in all of the Computershare group entities. Peter's responsibilities also cover Financial Planning and Control, Treasury, Tax, Acquisition Analysis, Financial Systems, and Investor Relations.
Peter has over 20 years of finance experience and has held regional and global financial roles with BHP Billiton, Cisco Systems and Amdahl Corporation. Peter began his career with Ernst and Young.
Peter holds a B.Comm (University of Queensland) and an MBA (Heriot-Watt University) and is a graduate of the Wharton School’s Advanced Management Program. He is a Fellow of CPA Australia and a member of the Australian Institute of Company Directors.
Steven RothbloomRegional Managing Director North AmericaIn his role as Managing Director - North America, Steven is responsible for Computershare's operations in the United States and Canada.Prior to his appointment, Steven was President of Computershare Investor Services USA with direct responsibility for the registry and stock transfer businesses across all our US offices as well as our US employee plan services and options business. Steven was part of the Executive Team that came across to Computershare following the Harris Bank acquisition in 2000. He joined Harris in 1986 and after a series of senior appointments, became Executive Vice President in 1998.He holds a BA from Queens College, New York, and an MBA in Financial Management (with distinction) from Pace University in New York.
Stuart IrvingChief Information Officer Computershare Limited
Appointed Chief Information Officer (CIO) of Computershare Limited in January 2008, Stuart is responsible for all aspects of Computershare’s global information technology (IT) infrastructure and line-of-business application development, support and maintenance.
With 20 years of Securities Industry and IT Management experience, Stuart has held a wide variety of IT roles in a number of countries for Computershare. Most recently he served as North American CIO, where he led the IT due diligence and integration for all acquisitions supporting Computershare’s significant growth, global expansion and implementation of new business models. In addition to IT Management responsibilities Stuart also acts as Executive Relationship Manager for a number of our larger and complex accounts.
Prior to Computershare, Stuart was with The Royal Bank of Scotland, where he held a number of roles in the Securities and Technology divisions.
We offer proven solutions designed and delivered by people in your core market; trusted experts who embrace your business goals as their own. By combining extensive local knowledge with vast international expertise, we deliver efficient, cross-border capabilities with unparalleled service. Experts at handling large global accounts, we’ve managed the full range of transactions and services for thousands of clients worldwide. The advantage of this experience is evident in how we manage our customers’ needs – on your terms, in your market, anywhere in the world.
Computershare was established in Melbourne in 1978 to provide specialist computer bureau services to Australian share registrars. We listed on the Australian Stock Exchange in 1994 with an initial market capitalisation of AU$36 million.With a strategy to provide shareholder services to the global securities industry we expanded our registry businesses, entering the New Zealand, Australian and United Kingdom markets in 1997. During 1998/9 we acquired registry businesses in Ireland, South Africa and Hong Kong. The Hong Kong acquisition established our presence in Asia whilst considerably strengthening our position in the UK due to the high levels of cross-ownership between Hong Kong and the UK.Our global expansion continued in 2000 with acquisitions of the stock transfer business of Harris Bank in the US, the stock transfer and corporate trust businesses of Montreal Trust in Canada, the employee plans business of Merrill Lynch in the US, and in December, the UK's leading institutional share ownership analysis business, Citywatch.In 2001 we acquired Plan Managers Pty (Australia) and took full ownership of Central Registration Hong Kong Limited.
In 2002 we merged our Hong Kong share registration business with Hong Kong Exchanges and Clearing Limited (HKEx), the holding company of the Hong Kong stock and derivatives exchanges and their associated clearing houses, to form an entity called Computershare Hong Kong Investor Services Limited (CHIS) to hold a major position in share registration services in that market. We acquired the employee stock purchase plan business of Charles Schwab in 2002, further strengthening our competitive position in the employee plans business in the US. Finally, we launched a joint venture with Deutsche Börse AG, the leading European exchange and technology organization to form Deutsche Börse Computershare GmbH to provide share registration and related services to the European market.In 2003 we purchased the share registry and employee plans businesses of Fifth Third Bancorp in the US. We also completed the acquisition of Georgeson Shareholder Communications, the world’s oldest and most highly regarded security holder solicitation and response firm. We also purchased a minority interest in the National Registry Company of Russia. In 2004 Computershare acquired Transcentive Inc. the leading provider equity plan administration and financial reporting solutions. We also announced our entry into the Indian securities and mutual fund registry market through the purchase of a 50% share in India’s leading registry business, now named Karvy Computershare Limited. We also launched eTree initiatives in Australia, the UK, Canada and the US, allowing millions of shareholders to choose to receive electronic shareholder communications in exchange for having trees planted.2004 also saw Computershare increase its stake in Russian registrar NRC to 45%, making it the largest shareholder in the corporation. Other acquisitions throughout the year included Alamo Direct (print, mail, tabulation and proxy solicitation specialist in North America), Flag (a UK employee communications company), and Post Data (electronic and paper-based marketing specialist in Perth).Late in the year, Computershare reported that it had sought regulatory approval to acquire US transfer agency giant, EquiServe. In 2005 we finalised our purchase of EquiServe (now operating under the Computershare name), the largest transfer agent in the US, which added some 1,300 companies into Computershare’s client base, including corporate institutions such as Ford Motor Company, Exxon Mobil Corporation, IBM Corporation, and more than half of the companies in the Dow Jones Industrial Average. Other important acquisitions included Post-Tech Direct Marketing print and mail solutions and transfer agent service provider Pacific Corporate Trust Company in Canada.
In June 2005 Computershare entered the Japanese market, signing a memorandum of understanding with UFJ Trust Bank Limited, for the establishment of a 50/50 joint venture to offer a range of investor relations and cross border transaction support services to Japanese issuers.
In October we acquired Lord Securities, a leading provider of management and administrative support services to the global structured finance markets, based in the United States.
In December we made a major acquisition of Interactive Meetings Limited (IML), a key player in the European meetings technology market. IML develops audience response systems suitable for interactive meeting events and is the leading provider of interactive services for AGMs in the UK. It has successfully launched in Australia, delivering the first example of wireless voting in the region, and will eventually be offered globally.
In January 2006 Computershare acquired SLS Group, a leading provider of annual general meeting services in Germany.
In March we acquired the transfer agency operations of Sun Trust Banks in the United States, and the transfer agent and employee plan administration businesses of National Bank Trust in Montreal, further strengthening our dominant position in the Canadian market.
Towards the end of the year, in October, we announced two transactions with BANK URALSIB, continuing our long term strategy to build a substantial market leading business in Russia.
The transactions gave Computershare a controlling interest in The National Registry Company (NRC), Russia’s largest independent registrar, and a strategic stake in Registrar NIKoil, Russia's number three registrar and largest mutual fund transfer agent.Last Updated March 2007
As the world’s largest and only global transfer agent, and a leading financial services and technology provider to the global securities industry, we operate through an international network of offices in the United Kingdom , Ireland, Channel Islands, Canada, South Africa, New Zealand, USA, Hong Kong and Australia.
We combine local knowledge with global expertise and technology innovation to deliver fully integrated services with full cross-border capability.
In Australia, Computershare is a leading provider of share registration, employee equity plans, proxy solicitation and other specialised financial and communication services. With offices located in Melbourne, Sydney, Brisbane, Perth and Adelaide, we employ more than 1,500 staff and serve approximately 1,700 clients.
Our innovative solutions, which help our clients to maximise the value of their relationships with investors, employees, customers, members and intermediaries, include:
As the leading financial services and technology provider for the Australian securities industry, we provide services and solutions to listed companies, investors, employees, exchanges and other financial institutions.
We provide specialised one-to-one communication solutions that integrate print and mail with e-commerce and other e-delivery channels. Our solutions cater to the full spectrum of communication needs across your key stakeholder groups: from promotional campaigns and customer loyalty programs to online bill payments and laser-printed invoices, to shareholder dividend statements and employee share plan correspondence, through to communications with intermediaries such as brokers and fund managers.
Our solutions demonstrate our experience and understanding of the current and future environment surrounding option and share based remuneration programs, and through this we will ensure a completely seamless process for you and your employees. This includes minimising the risk associated with share plan management at every stage in the plan life cycle, and providing communications programs that will clarify share planbenefits for your employees.
With Thomson Financial as a strategic alliance partner, Computershare provides issuers locally or globally with the necessary tools and strategic advice to maximise a company's investor relations and communications program. The types of services issuers globally have access to include global share register analysis, investor perception studies, investor relations databases (IRChannel and ThomsonONE), analyst reports (FirstCall and StreetEvents), IR website design and hosting as well innovative webconferencing and webcasting solutions (StreamX).
As markets become increasingly challenging and unpredictable, the ability to make informed decisions on crucial corporate control initiatives and communicate effectively with investors takes on even greater importance for listed companies. Georgeson, a Computershare company, provides a comprehensive suite of member communications and strategic advisory services to over 3,500 corporations and mutual funds worldwide.
For more information please view our Services and Solutions section.
Computershare specializes in stock transfer, corporate trust and employee share plan services for more than 14,000 issuers worldwide, managing more than 90 million securityholder accounts daily and providing clients with a pool of diverse skills and international knowledge unmatched within the industry.
Computershare's rapid growth over recent years has been strongly supported by our proven stock transfer technology. Our IT strategy is to provide clients with a comprehensive range of facilities within one fully integrated global system.
In Canada, we are the leading transfer agent providing stock transfer services to almost 70% of all publicly listed companies and we are trustee for more than $575 billion in outstanding debt obligations. 1,100 staff service approximately 3,500 clients and 4 million securityholders. Our branch offices, located across Canada in major centres such as Toronto, Montreal, Calgary and Vancouver offer products and services in stock transfer, corporate trust and employee plans.
What separates us from our peers is our dedication to provide the highest level of service to our clients and their securityholders, the scale of our investment in technology, our global spread and, most importantly, our unique claim that stock transfer, corporate trust and employee share plan services are absolutely central to our business.
For general inquiries, please e-mail service@computershare.com for more information about our technology products and services.
Computershare Investor Services (Jersey) Limited provides a complete range of shareholder related services to international companies, local Channel Islands companies and listed investment funds established offshore. Whilst processes in all registration businesses are similar, Computershare differentiates its service through the quality of our people and the application of technology to provide innovation and flexible solutions to client requirements.
Computershare's Offshore operation is based in Jersey. Clientsinclude Resolution PLC, WPP Group PLC, Charter International PLC, XTL Biopharmeceuticals, Randgold Resources Limited, StandardLife Investments Property Income Fund Limited, AXA Property TrustLimited and Insight Foundation Property Trust Limited, Addax PetroleumCorporation, American Leisure Group and New World Resources N.V.
The Jersey office has particular experience in looking after closed ended listed investment funds and non-UK companies which have listed on the Official List or on the Alternative Investment Market “AIM” of the London Stock Exchange. It is able to support listings on the PLUS market and the Channel Islands Stock Exchange. In addition, the office maintains many company registers which have dual listings with the Johannesburg Stock Exchange “JSE” and Toronto Stock Exchange “TSX”, to name a few, where there could be stamp duty benefits for the company. In many cases the Jersey register can be supplemented by a Depository Interest issue in the UK for any non-UK, Jersey, Guernsey or Isle of Man Companies in order that the company has access to the CREST settlement system for its shares.
Contacts
Computershare Trustees (C.I.) Limited (‘Computershare Trustees’) provides a complete Trustee service for Employee Benefit Trusts, (EBT’s) which require an offshore Trustee to safeguard their assets.
Established in 1999, Computershare Trustees currently administers 38 Employee Benefit Trusts with assets at 30 June 2008 of over £1.25 billion. Clients include 13 FTSE 100 companies, 6 FTSE 250 companies, 2 FTSE Small Cap companies, 2 FTSE AIM companies, a Toronto 100 company, a ASX company and a CAC 40 company.
Trustee services include the holding of Trust assets in safe custody, facilitating purchases of shares, arranging sales & transfer of shares on behalf of employees upon vesting, domestic and international payments to employees, maintenance of the books of the Trust and preparing annual accounts.
Computershare Trustees works closely with Computershare Plan Managers to offer clients a global solution, but Computershare Trustees can also offer plan management and record keeping to small niche clients with special needs.
Contacts:
In Germany Computershare is active with more than 400 employees.
As a global specialist for registered share registry management, Computershare provides share registry services that extend far beyond standard functionalities to include comprehensive analysis and contact maintenance capabilities.
Not affiliated within any particular banks, Computershare provides services that support the implementation, allocation, administration, performance and communication of employee share and executive share option plans.
In 2005, Computershare organised approximately 400 annual general meetings in Germany, which makes it the leading AGM service provider in the country. The complete service consists of event and project management, as well as accreditation, voting, instruction and Q&A systems.
Unique within the industry is the integrated offering of Communication Services via Secure Letter.This ensures confidential transaction data for issuers, banks and insurances are printed and dispatched with maximum security.
Headoffice/general contact:Computershare GmbHPrannerstraße 8D-80333 MünchenTel: +49 (0)89-30 90 3-0 Fax: +49 (0)89-30 90 3-99E-Mail: contact@computershare.de
www.computershare.de
AGM-Services:E-Mail: hauptversammlung@computershare.de
Registration Office Bearer Shares:
Tel.: +49 (0)89-30903-620 (Monday – Friday from 9.00 am to 17.00 pm)Fax: +49 (0)89-30903-624E-Mail: anmeldestelle@computershare.de
Registry-Hotline:Tel.: +49 (0)89-30903-136 (each trading day 9.00 - 17.00 Uhr)Fax: +49 (0)89-30903-112E-Mail: aktienregister@computershare.de
Plan Managers:
Tel.: +49 (0)89-30903-390 (Monday – Friday from 9.00 am to 18.00 pm)E-Mail: mbp@computershare.de
Computershare GmbH
In Deutschland ist Computershare mit 400 Mitarbeitern präsent.
Als globaler Spezialist für Namensaktien bietet Computershare Aktienregisterservices, die weit über Standardfunktionen hinausgehen und umfassende Möglichkeiten zur Analyse und zur Pflege von Kontaktdaten enthalten.
Computershare unterstützt bankenunabhängig die Implementierung, Zuteilung, laufende Verwaltung, Ausübung und Kommunikation von Mitarbeiterbeteiligungs- und Führungskräfteprogrammen.
Mit rund 400 organisierten Hauptversammlungen im vergangenen Jahr ist Computershare der führende HV-Dienstleister in Deutschland. Der Komplettservice beinhaltet Event- und Projektmanagement sowie leistungsfähige Akkreditierungs-, Abstimmungs-, Weisungs- und Q&A-Systeme.
Einzigartig in der Branche ist das integrierte Angebot von Communication Services mit dem Secure Letter Ansatz, der den sicheren Druck und Versand von vertraulichen Transaktionsdaten für Emittenten, Banken und Versicherungen gewährleistet.
Hauptsitz/Allgemeiner Kontakt:Computershare GmbHPrannerstraße 8D-80333 MünchenTelefon: +49 (0)89-30 90 3-0 Fax: +49 (0)89-30 90 3-99E-Mail: contact@computershare.dewww.computershare.de
Hauptversammlungs-Services:HV-Kontakt:E-Mail: hauptversammlung@computershare.de
Anmeldestelle Inhaberaktien:
Tel.: +49 (0)89-30903-620 (Montag – Freitag von 9.00 - 17.00 Uhr)Fax: +49 (0)89-30903-624E-Mail: anmeldestelle@computershare.de
Aktienregister-Hotline:Tel.: +49 (0)89-30903-136 (börsentäglich 9.00 - 17.00 Uhr)Fax: +49 (0)89-30903-112E-Mail: aktienregister@computershare.de
Service Mitarbeiterbeteiligungsprogramme (Mbp):
Tel.: +49 (0)89-30903-390 (Montag - Freitag von 9.00 - 18.00 Uhr)E-Mail: mbp@computershare.de
Computershare Hong Kong Investor Services Limited ("Computershare Hong Kong") is a predominant player in share registration and related investor services business. It is wholly owned by Computershare Limited.
Computershare Hong Kong is the market leader in Hong Kong with almost 500 listed companies as its clients, including 32 of the 43 Hang Seng Index constituents and 41 out of 42 companies in the Hang Seng China Enterprises Index.
In recent years, Computershare Hong Kong has built an unbeatable track record in handling large and complex IPOs attracting overwhelming subscriptions. Among many others, most recently, we served as the registrar for the IPO of the Industrial and Commercial Bank of China, the biggest IPO in the world history, the first A and H share simultaneous dual listing and with a total of over 960,000 applications, a record high in Hong Kong's history and the first to adopt white form eIPO with a designated electronic service provider.
Computershare Hong Kong provides a comprehensive range of share registration and related services to listed companies, investors, employees and other financial institutions. Services include Initial Public Offerings, Shareholder Register Maintenance, Scrutineer Services, Shareholder Communications, Corporate Actions and etc. Besides, in conjunction with other Computershare group companies, Computershare Hong Kong can also provide additional value-added services such as employee share plan administration and proxy solicitation.
Computershare Hong Kong utilises Computershare's world class SCRIP share registration platform and related technology tools to deliver the very best services to issuers and shareholders alike. Since 1999, Computershare Hong Kong has been the only share registry in Hong Kong to have continually maintained ISO 9000 accreditation for quality services.
Computershare Hong Kong has also been working closely with market regulators in terms of providing key building blocks to local market infrastructure development.
To contact Computershare Hong Kong Investor Services Limited click here
Computershare Investor Services (Ireland) Limited provides a full range of share registration and employee share plan services for
Irish and multi-national companies. We offer a full range of corporate action services, share dealing, Trustee and related services.
We also provide administration services to Exchange Traded Funds and Mutual Funds listed on the Irish Stock Exchange and other International Exchanges. These services compliment the Irish market as the leading location for registration and listing of International Funds.
Whilst process in all registration businesses are similar Computershare differentiate its service to the quality of our people and the application of technology to provide innovative and flexible solutions to client requirements.
The Irish registry operation is based in Sandyford, Dublin and is the leading provider of registry services to the Irish market. Our clients include, Allied Irish Banks plc, Bank of Ireland, Greencore, DCC, Anglo Irish Bank and Glanbia.
Computershare Technology Services has a presence in Dublin supporting the provision of registry services with its market leading software.
To contact Computershare in Ireland Click Here
Computershare Investor Services New Zealand provides the full range of registration services covering both listed and unlisted securities, paying dividends and interest. We are the market leader in New Zealand with over 80% of the securities registration business and offer a high level of service, which is both professional and personal.
Computershare South Africa, manages over 2 million shareholder accounts providing share registry and custodial services, employee share plan management and investor relations for over 80% of the companies listed on the JSE Ltd.
Computershare is dedicated to a global policy of social and economic development. We are committed to the principles of black economic empowerment as set out in the Financial Services Charter and the Broad-based Black Economic Empowerment Act.
Computershare is a certificated Level Five Contributor as defined by the Department of Trade and Industry's codes of good practice on Broad-based Black Economic Empowerment.
In 2004, the Black Management Forum Investment Company acquired 26% of the equity of Computershare South Africa in an unconditional deal which is not subject to performance targets. The Black Management Forum Investment Company plays an active role in the process of growing our client base, transforming our management team and formulating procurement and equity employment policies. 64% of the equity of Computershare South Africa is held by Computershare plc UK and the remaining 10% equally by Old Mutual plc and FirstRand Ltd.
Computershare Investor Services offers a comprehensive registry management system, from pre-registration through to complex corporate actions. A range of leading-edge technology and product innovations benefit listed companies, their shareholders and the wider investment community.Computershare's proprietary SCRIP system is widely acknowledged as the premium software for security registry operations. SCRIP offers superior security and flexibility. The system maintains records of company registers in real-time on a single database and caters for all registry services.
Computershare Limited is a CSD (Central Securities Depository) Participant under STRATE, the only CSD Participant in South Africa which is not a registered bank. Computershare's global experience of dematerialisation, custody and settlement services, together with an established STRATE interface, ensures the provision of excellent service to investors.
Custodial services:
> Safe custody
> Trade settlement
> Asset administration
> Income collection and distribution
> Corporate events
> Own name custody with deal routing services
> Foreign custody contracts
Computershare provides employee plan administration solutions to nearly three million employee plan participants for more than 700 clients worldwide. Share schemes have become an attractive solution to black economic empowerment shareholding requirements as well as a popular benefit to attract and retain employees. Computershare understands how factors such as geography, language, currency and regulatory environments impact on employee plan administration.With more and more businesses offering broad based equity schemes to their employees, employee share plan administration has taken on a new level of complexity. The administration places a heavy load on human resources, company secretariat and financial personnel.
A division of Computershare Investor Services (Pty) Ltd, Plan Managers in South Africa offers unmatched services in employee share scheme administration. Our global reach, commitment to quality and full-service approach provides unrivalled employee plan administration solutions.
Together with Computershare's Custodial Services Division, Computershare Outsourcing offers a superior all-round, competitive and cost-efficient service to JSE member firms and others. Computershare Outsourcing Ltd is the only truly independent back office outsourcing alternative for stockbrokers, without ties to any other broking firm or bank.
Computershare is a leading provider of financial market services and technology to the global securities industry. Our experienced professionals, almost 10,000 strong, operate in seventeen countries, on five continents, providing services and solutions to listed companies, investors, employees, exchanges and other financial institutions.
Computershare’s registry service is responsible for managing all of our clients’ share registers, under one roof. Our registry technology platform, SCRIP, allows us to support thousands of clients and many millions of shareholdings worldwide with a broad range of services including dividend payment, share dealing and shareholder communication. In addition, our cross-border network and industry expertise also allow us to guide our clients though a range of Corporate Actions such as mergers, acquisitions and initial public offerings from beginning to end.
We provide industry leading total plan management solutions for both contributory and non contributory plans to UK and global clients; including eight of the FTSE top 20 companies. We manage six million employee records for participants in over 100 countries, with almost 1,000 clients utilising our full outsource platform. Over three million participants are managed on a fully outsourced basis, involving communications, data maintenance, onshore and offshore trustee and share dealing services for over £15 billion worth of shares and options.
Computershare Technology Services (CTS) supports all Computershare's internal and external technology needs. Its role includes the support of existing systems as well as the ongoing development and implementation of innovative technologies to achieve further efficiencies throughout our businesses.
Flag is Computershare's international creative communication agency, specialising in the design and production of corporate reports, as well as offering a full range of design agency services for both print and online delivery. The company works with some of the worlds’ leading organisations, taking a strategic, cross-media approach to meeting their communication needs. Flag is a specialist in investor communication, corporate responsibility, internal communication, corporate design, and communication for the public sector.
Computershare’s Global Capital Markets Group (GCM) is a global team of cross-border and market structure experts. Leveraging Computershare’s unique global assets, market insight and position, the GCM orchestrates high-value solutions for global issuers, brokers and other capital market participants.
These may include assisting in accessing international investment, enhancing stakeholder servicing and enfranchisement, and improving market structures for benefit of Issuer and investor alike.
Computershare Communication Services (CCS) is a leading global provider of specialised one-to-one communication solutions integrating print and mail with e-commerce and other e-delivery channels. This includes electronic archiving and retrieval, online distribution via email, and enabling bill payment online.
Computershare Operations Services fully exploit our globally proven technology to provide robust, transparent services to over 12 million shareholder accounts. Operations Services deliver full end-to-end processing of shareholder transactional requests and a comprehensive communication service via our in-house Communications Centre, capable of multi-channel solution provision enabling direct engagement with shareholders via the web, telephone and postal system.
Georgeson is a world-leading provider of strategic consulting services to corporations and shareholder groups by allowing them to make informed decisions on crucial corporate control and governance initiatives. Their main area of expertise is in orchestrating complex solicitations such as hostile and friendly acquisitions, proxy fights and takeover defences; continually working to help their clients to maximize vote returns. Georgeson also specialise in helping companies to reunite their shareholders with unclaimed entitlements via their Post-Merger CleanUp Asset Reunification services.
Computershare’s US operation provides services and solutions to listed companies, investors, employees, exchanges and other financial institutions. We offer the broadest range of corporate and stakeholder solutions – all from under one roof.
Computershare Investor Services provides transfer agency, corporate trust and shareholder services to more than 1,600 issuers in the US ranging from small businesses to S&P 500 companies. We offer innovative, trailblazing product solutions including the eTree® electronic delivery incentive program and the IML meeting management and electronic voting system. Our Computershare Plan Managers division is the only global employee equity plan services provider and is one of the largest employee stock plan administrators in North America. Computershare Plans Software delivers a comprehensive range of software solutions aimed at responding to the needs of today’s equity compensation environment. And through Georgeson, the leading proxy solicitor in the US, we provide proxy solicitation and shareholder communication services to top organizations around the world. Georgeson is chosen in more than 1,000 proxy solicitations, mergers, acquisitions, proxy fights and other strategic shareholder consultations every year.
Computershare Communication Services offers complete one-to-one electronic and paper-based communication solutions to reach customers and shareholders. We provide accurate, on-time and on-budget delivery with consistent quality, and operate in a culture of full transparency and accountability.
Computershare Fund Services is a leader in proxy services and compliance mailings, offering years of experience and expertise to the mutual fund and insurance industries. We provide full-service proxy solutions and compliance mailings to clients throughout the United States.
Through our alliance with market intelligence industry leader Thomson Financial, public companies can now benefit from our full range of shareholder identification, capital markets intelligence and investor relations services and solutions. Together with Thomson Financial, we deliver the most authoritative and comprehensive global institutional ownership intelligence and strategic consulting advice.
Computershare’s World Records® application and related products provide the corporate secretary and general counsel offices with solutions for global subsidiary governance including records management during and following an acquisition or restructuring and compliance with emerging regulatory requirements for subsidiary filings.
Through our Lord Securities group, we offer clients an array of Special Purpose Vehicle (SPV), entity management and financial administration services.
Our marketing arm Pepper helps clients engage their target audience through creative and targeted communications that maximize business value.
Flag Communications is our creative communications company that specializes in sustainability and corporate social responsibility reporting and communications.
Opportunities for a career with Computershare exist within a broad range of disciplines. To search for current opportunities, please select a country and job classification, or choose ‘view current vacancies’ on the Employment menu bar.
We're listed on the Australian stock exchange (CPU), but our clients cover the world, and include some of the most successful and well-known public companies. We are now building on our global reputation to expand our operations in North America, Europe and Asia, where we see rising demand for our brand of services, market intelligence, and cross-border capabilities.
The links on this page will connect you to the latest investor information -- and to people who can answer questions about our company, our services and locations near you. Visit this section often for the latest company news, proxy statements and other financial reporting.
Computershare shares are able to be traded 'over the counter' (OTC) as American Depositary Receipts (ADRs) in the United States. Each ADR represents one Computershare ordinary share. Information about ADRs is available from the depositary, Computershare Trust Company of New York.
Computershare Trust Company of New York Wall Street Plaza 88 Pine street New York NY 10005 USA
Computershare (ASX: CPU) is the world’s leading financial services and technology providers to the global securities industry in its provision of services and solutions to listed companies, investors, employees, exchanges and other financial institutions.
With a unique range of integrated services, Computershare provides specialised records management for company share registers and employee share and stock option plans, document design and communication, strategic investor relations and market intelligence, and a variety of sophisticated trading technologies for financial markets.
Computershare is the largest and only provider of global shareholder and employee management services - administering more than 70 million shareholder accounts for over 13,000 corporations across twelve countries on five continents. Founded in Australia in 1978, Computershare today employs almost 8,000 people worldwide.
If you are a journalist and require any more information on any of the news releases please contact Lucy Newcombe, Communications Manager on:
(Direct) +44 (0)870 703 0041(Email) lucy.newcombe@computershare.co.uk
If you are a journalist and require any more information on any of the news releases please contact Louise Lawson, Head of Marketing on:
(Direct) +44 (0)870 703 0377(Mobile) +44 (0)7876 341 352(Email) louise.lawson@computershare.co.uk
We’ve developed a comprehensive foundation of online subject matter expertise, covering key trends and innovations in the industry around the world. Visit links in this section to find out what our own experts and professionals are writing about the global financial business, and our product and service offerings. Read individual articles, or view our most recent newsletter online in its entirety (requires Adobe Acrobat reader).
In a world of increasing change and complexity in global securities industry / financial markets, finding the right information about solutions and services can be daunting. To quickly access the latest industry and market information online, please view the links contained in this section.
Computershare does not control the content of the these sites and is therefore not responsible for any information contained on them.
The eTree program encourages shareholders to receive their materials online, rather than in the mail. Each shareholder who chooses to receive their shareholder materials via email will have a donation made on their behalf to the Woodland Trust.
> For issuers: Considerable printing and postage cost savings year after year, tax benefits through the charitable tree donation, more effective communication with shareholders, an enhanced corporate responsibility profile, increased shareholder loyalty.> For shareholders: Efficient communication, environmental contribution and less mail.> For the environment: Reduced amounts of paper waste, cleaner water and air, CO2 emission management.
Computershare (ASX:CPU) is a global market leader in transfer agency and share registration, employee equity plans, proxy solicitation and stakeholder communications. We also specialize in corporate trust services, tax voucher solutions, banruptcy administration and a range of other diversified financial and governance services.
Founded in 1978, Computershare is renowned for its expertise in data management, high volume transaction processing, payments and stakeholder engagement. Many of the world's leading organizations use these core competencies to help maximize the value of relationships with their investors, employees, creditors, members and customers.
Computershare is represented in all major financial markets and has over 10,000 employees worldwide. For more information, visit www.computershare.com.
As the world’s largest and only truly global provider of shareholder registry, transfer agency and related services, we have assembled comprehensive online company and industry information, as well as links to relevant industry websites. You can also read our most recent newsletter online (requires Adobe Acrobat reader).
We invite you to visit the links in this section to read more about important issues, trends and solutions impacting your industry and business around the world.
Computershare is committed to providing "universal access" to all its web services and online documents.
We are currently in the process of implementing the W3C Web Accessibility Initiative (WAI) guidelines. All reasonable efforts will be made to accommodate priority 1, 2 and 3 of these guidelines.
View our system requirements page to see the complete list of web browsers that we support.
Individuals requiring assistance with access to a service or document beyond those already provided should e-mail accessibility@computershare.com
To enable us to respond in a timely manner, please indicate the nature of your accessibility issue, the web address of the requested material, and your contact information.
Instructions for Completing the Form: The form will display with your securityholder details already filled. Print the form, complete and sign it, then send it to the address shown on the second page. Note: if you are a CHESS sponsored holder you will need to ensure that the form reaches your broker in time for them to process the form by the closing date.
Phoenix Group Holdings successfully switch to a Computershare Depositary Interest (DI) from a CREST DI - click here
Georgeson help Cadogan Petroleum plc beat activist shareholder using Ownership Analysis - click here
Medusa successfully consolidate their Australian, London and Toronto shareholder registers onto a single platform - click here
Sainsbury's achieves an excellent response to its share dealing programme - click here
Georgeson assists ING Groep N.V. in gaining Rights Issue approval - click here
Laos Update
Mr Phuntavary
Health Officer
The people of Yang Neau village, one of the communities supported by Computershare within the Phongsaly Health and Livelihoods Project in Laos, are of Khmu ethnicity. None months ago their village was relocated, having originally being a further two and half hours walk away from its new position. The closer proximity makes it far more accessible for residents and visitors alike.
Citywatch Global is the premier global equity ownership database, specially designed for Capital Markets professionals.
The service is uniquely linked to IRtrack, the intelligent Investor Relations service enabling corporate issuers and their advisors to efficiently utilise and share the most accurate shareholder and market information available.
Please change your password using the boxes below. Begin by entering the old password. In the next box enter the new password. In the box below that re-enter the new password to confirm it. We recommend that passwords be changed regularly.
The Security Details section is a security measure to identify you in case you lose or forget your password. You complete this section by choosing three different questions from the list boxes (click the small arrow to see the list), and entering the answers to these questions.
If you make a mistake and want to start again, click the Clear button.
When you have completed all the fields click the Submit button.
Once this screen has been completed you will not see it again.
Sorry, your session is no longer active. This can occur for the following reasons:
Please restart your session by logging into the Client Login area on the left hand side of this page.
TERMS AND CONDITIONS FOR THE ISSUER ONLINE SERVICE
THESE TERMS AND CONDITIONS ARE LEGALLY BINDING.
PLEASE READ THEM CAREFULLY.
Computershare Investor Services PLC is registered in England & Wales Company No. 3498808. Registered Office: The Pavilions, Bridgwater Road, Bristol BS13 8AE. Computershare Investor Services PLC is authorised and regulated by the Financial Conduct Authority.
Welcome to the Issuer Online Virtual Tour
Next time you login, your browser will be automatically redirected to your company's pricing information.
An email has been sent to you to confirm the details of your request. You may also print this page using the icon above as confirmation.
Please proceed to the final step by clicking on Activities.
* You should receive a response within 5 business days.
To apply for a Competent Person Scheme click on ‘Apply to Join’ next to the relevant scheme and then complete the required information.
Once you have added additional operatives/requested new ID cards or applied for a new scheme check the details below carefully and make any changes before clicking on ‘View Pending Payments’ to finalise your requests.
To reinstate the operative detailed below click on ‘Reinstate’. The ability to reinstate an operative is only permitted before you log out of this website.
If you do not wish to reinstate this operative click on ‘Cancel’ which will return you to the Operative Summary page.
Please confirm that you wish to reinstate the following operative to your registration.
In order to apply to join the CORGI Competent Persons Schemes, your business must register at least one operative with the appropriate qualifications and/or experience.
This may be an existing operative or a new operative that holds the relevant qualifications and/or experience.
Following recent enhancements to this website please ensure that from the 6th July 2007, you download a new version of the MAST template. The new version of the template MUST be used after midnight on 6th July 2007.
Please note that any MAST files submitted on the previous version of the template will be rejected.
To make Multiple Notifications you will need to pay monthly via direct debit or credit card.
Please read the CORGI Multiple Notification User Guide for information on how to download the template and use the functionality correctly.
PLEASE ensure you use the correct template as you will be unable to submit notifications using the incorrect file.
Every time you upload the notifications to the website please ensure you have entered a valid e-mail address that a confirmation or error message can be sent to.
To confirm cancellation of the payment details previously submitted please click on "confirm cancellation".
Alternatively, you can print off the Direct debit Instruction and either fax or post it to us.The details of your Direct Debit Instruction will be sent to you within 3 working days or no later than 10 working days before the first collection.
CORGI 1 Elmwood Chineham Park Crockford laneBasingstokeHantsRG24 8WG
Originator's Identification Number674749
Instruction to your Bank or Building SocietyPlease pay CORGI Ltd Direct Debits from the account detailed in this instruction subject to the safeguards assured by the Direct Debit Guarantee. I understand that this instruction may remain with CORGI and if so details will be passed electronically to my Bank/Building Society.
Confirmation of details enteredThese are the details that you have entered to set up the Direct Debit Instruction.The date each month for collection will be the 18th of the month.The company name which will appear on your bank statement against the Direct Debit will be CORGI Ltd.
Your preferred method of payment is shown below. Should you wish to change your method of payment please select from the options below.
Currently no payment details are held.
Detailed below is a summary of the work activities that you have entered.
Use ‘View/Amend’ or ‘Delete’ on the right hand side of the screen to change details where appropriate.
You can notify up to 6 different work activities per Notification for one property. To add another work activity carried out by the same operative click on ‘Add an Operative Work Activity’.
To add another work activity completed by another operative click on ‘Add an Installer Work Activity’.
Once you have added all work activities for this property click on ‘Next’.
Work Notification provides CORGI with the knowledge and information to continually improve gas safety standards throughout the UK.
It also provides CORGI Registered Installers in England and Wales with one process through which to comply with Building Regulation requirements.
You will see from the selection panel on the left of the screen that you are able to undertake a number of activities within this site.
Within 'Operative Maintenance' you are able to grant and remove your operatives ability to independently notify work undertaken on behalf of your Registration or request new PIN Codes for your operatives to ensure account security is maintained.
By clicking on 'Create Notification' you are able to notify work undertaken by your operatives on behalf of your CORGI Registration.
'Pending Notifications' shows you any Notifications that have not yet been completed; no certificate will have been issued for these Notifications.
'Completed Notifications' gives a Registered Business the ability to see all Notifications that have been made for their Registration.
Clicking 'Multiple Notifications' provides you with the opportunity to make more than one Notification at a time for operatives listed on your Registration or subcontractors who have undertaken relevant work on your behalf.
You can view any account activity by clicking on 'Account Maintenance' and selecting 'Payment Details'.
'Security Maintenance' allows you to change your PIN Code and set up three Security Questions. Please ensure that you select a memorable PIN Code.
For further information on how to use the site, click on the area of interest and follow the step-by-step guide provided on each screen.
If you wish to change your current country/region and language from / then please select your destination country/region and language from the list below.
If you wish to change your current country/region and language from / then please select from the list below. Ensure you select the country in which the company whose securities you own is located (not the country where you are located).
ASX AnnouncementASX Full Year Report (Appendix 4E)Management Presentation
Dear [Your Friend's Name],
If you are a shareholder of a UK listed company, register at www.etreeuk.com to receive your shareholder communications electronically.
For every successful registration, your eTree member holding company donates a sapling to the Woodland Trust's Tree for All campaign.
Register at www.etreeuk.com and help British companies contribute to a greener UK environment, and give children the chance to plant trees.
Best regards,
The eTree Team
Manage your employee shareholding online without forms or paperwork.
This section of the web site is designed to provide you with online documentation on your plan.
The documents contained on this site require the installation of Adobe Acrobat Reader™. If you do not have a current installation, please download the software.
Depending on your browser and settings, when you select a document, it will either download to your computer, or it will be displayed inside your browser, enabling you to enter most details as prompted.
You can access your account by choosing one of the following from the drop down menu on the login page.
Social Security Number - For US residents this is your 9 digit tax payer identification number.
or
Account Number - This is the number communicated to you by your plan sponsor. This number can also be found in the upper right hand corner of your year end statement.
Your Personal Identification Number (PIN) is a five digit number that was mailed to you when your account was established with Computershare . If your plan was previously administered by Merrill Lynch it is the same number that you used to access your account.
If you have forgotten your PIN please contact Computershare at the number assigned to your plan to obtain a temporary PIN. You will be required to select your own unique PIN when you next log onto Computershare's Employee Plans Web Site.
Having trouble logging in? Read our help section for details.
Additional Registration
Do you have any other shareholdings we have not listed above? Perhaps under a company or family name? If you would like to register another holding for electronic shareholder communication, enter the details below.
Please ensure each entry is accurate, so we can identify you, then select 'Add'.
Thank you. Your details have been recorded.
We will contact you when ##COMPANYNOTFOUNDNAME## becomes an eTree member.
Find a Company
YES I want to see more companies join eTree. The companies I want to nominate are: Click here for Terms and Conditions
Welcome to eTree, a proud sponsor of the Woodland Trust's Tree for All campaign.
In order to opt-in to receive eCommunications from your chosen company, please enter your details below.
If you are a shareholder and there is a postcode printed on your registration card please enter this in the postcode field, otherwise please select your country of residence from the dropdown box.Enter either your postcode or your country of residence; please do not enter both.
Register your entire portfolio
As Computershare manages the share registers of many of the UK’s PLCs, you may possibly have holdings in other eTree member companies. For every holding you opt to receive eCommunications from, another donation is made to the Woodland Trust!
Thank you for registering for shareholder eCommunications via eTree, to help us support the Woodland Trust.
A confirmation email will be sent within 24 hours to confirm your registration.
If you do not receive a confirmation, please contact us on etree@computershare.co.uk quoting your transaction code – ##TRANSECTIONID##.
Now that you have registered your email address to receive your shareholder communications online, why not join Computershare’s Investor Centre, to manage your portfolio electronically.
By registering with Investor Centre you will be able to view your account balance, view your payment history, update your bank details and track the market value of your portfolio. You will also be able to view your holdings in all companies registered with Computershare and create a portfolio electronically.
Thanks for your supportThe eTree team
Company suggestion
By providing Computershare with your email address and the names of companies who are not yet Member Companies, you confirm that you wish your email address to be retained by Computershare in order to contact you when any of those companies become Member Companies of eTree.
Your email address will not be disclosed by Computershare to third parties.
You will need to ensure that the email address you notify to Computershare is maintained and in operation.
If you want to change your email address or no longer wish to receive information about new Member Companies, please contact us by email at etree@computershare.co.uk.
If you are resident in or a citizen of a jurisdiction outside the United Kingdom, it is your responsibility to inform yourself about and observe any applicable legal requirements.
Newsletter sign up
By providing Computershare with your email address you confirm that you wish your email address to be added to the eTree mailing list to receive to that email address regular updates from Computershare relating to eTree and any related initiatives.
If you want to change your email address, or no longer wish to receive the newsletters from Computershare, please contact us by email at etree@computershare.co.uk or you can unsubscribe at the time you receive the newsletter.
Terms and Conditions for eTree (UK) for shareholders
THESE TERMS AND CONDITIONS ARE LEGALLY BINDING. PLEASE READ THEM CAREFULLY.
Computershare means Computershare Investor Services PLC the company that will provide the Service.eCommunications means the information that Member Companies may make available to shareholders pursuant to the Companies Act 1985 and other relevant legislation.eTree means the Computershare initiative with the Woodland Trust, to maximise the number of shareholders of UK companies who elect to receive designated investor communications electronically.eTree site means the internet site that you access to be able to provide Computershare with your email address.Member Company means a company that has agreed with Computershare to participate in eTree.Service means the registration of shareholders of UK companies for eCommunications.You means the shareholder registering for eCommunications via eTree.
When you access the eTree site, you will be asked to provide an email address to which eCommunications can be sent electronically.You will also be asked to nominate those Member Companies to which Computershare will provide your email address.Computershare may forward notification to the email address you have provided as new Member Companies that you own shareholdings in are available.
You will be responsible for maintaining your computer system and for ensuring you can continue to receive eCommunications in that way.You will need to ensure that the email address you notify to Computershare is maintained and in operation and that you regularly check this email account for new mail from those Member Companies you have nominated.eCommunication from those Member Companies you have nominated will be sent to the email address provided by you.Member Companies you have nominated will be deemed to have fulfilled their obligations in respect of the provision of the information requested by you by transmitting the eCommunication to you, whether you receive it or not.
Email communication is not necessarily secure and there is always a risk that email messages will be intercepted or tampered with. In agreeing that the Member Company can communicate with you by email, you acknowledge that these risks exist and that confidentiality cannot always be assured.Computershare does not accept any responsibility for any interception or tampering, loss of confidentiality or any errors which may take place either once an email message has been sent by you or for any losses, claims, damages or expenses which may be suffered or incurred by you as the result of any such interception, tampering or errors.Computershare reserves the right without notice to make any technical changes they consider necessary or desirable to either the Service or the eTree site where it considers that it is in your interests to do so.Computershare aims to provide the Service and have the eTree site available in an uninterrupted manner. However, for reasons beyond the control of Computershare, the Service or the eTree site may be unavailable at any time without notice. Computershare will not be liable to you for any loss suffered by you in the event that the Service and/or the eTree site are not provided in a continuous and uninterrupted manner.
The collection, maintenance, use and disclosure of your personal information will be carried out in accordance with the Data Protection Act 1998.Personal information provided to Computershare will not be disclosed by Computershare to third parties except to our related entities for provision of the Service.If you do not provide the personal information requested you will not be able to use eTree.You can contact us by email at etree@computershare.co.uk if you would like details of your personal information that we may hold about you or if you would like us to correct the personal information that we hold about you.
Overseas shareholdersIf you are resident in or a citizen of a jurisdiction outside the United Kingdom, it is your responsibility to inform yourself about and observe any applicable requirements.
In the event that any part of these terms and conditions is not legally enforceable, the remaining terms and conditions shall not be affected and shall remain valid and enforceable.These terms and conditions shall be governed by and construed in accordance with the law of England and Wales. You agree that in the event of a dispute the courts of England and Wales shall have jurisdiction.In accepting these terms and conditions you will be deemed to have given the following confirmations and undertakings:
Sell shares and stock quickly and easily online without a broker or the need to open a trading account.
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Computershare is a global organisation, operating different websites for different regions. You can change which regional website you are viewing at any time by using the 'Change Country' drop down box in the upper right of each page. To ensure you are viewing the most appropriate information, select the country which administers the share register for the company in question.
If your browser is set up to accept cookies, the site always defaults to the country that you initially selected when you first came to the site. To change your default country, choose 'Select default country' from the 'Change Country drop down box.
Welcome to the Internet site for Computershare.
The purpose of this page is to provide you with general information about our site and to help you resolve some common issues that may be experienced whilst browsing.
Please choose an option from the list below if you require assistance.
The options are:
Computershare has operations in numerous countries. To accommodate for the variances from country to country, we maintain multiple sites for each. Select the appropriate country from the drop down list in the upper-right corner to ensure seeing information meant for your location.
The support navigation bar, found in the upper right hand corner of each page.
The primary navigation bar is found on the left hand side of every screen. The secondary and third level navigation will expand and contract in this space depending on what items you click. The site utilizes dynamic menus, meaning you will be shown the submenus without having to reload the entire page. (Visitors who don't have the browser configuration to use the dynamic menus will see a standard HTML menu.)
This drop down menu, in the upper right hand corner, will enable you to jump directly to the log in page for all the online services we provide. In most cases, the online services are launched in a new browser window. We recommend you bookmark the login screen for the service you are using so you can access it directly in the future.
A quick way to get to a destination, without knowing the various choices to make from the main headings, is to use the search function. This function is located in the bottom navigation bar. Type in the key word you are looking for and it will give you some options. Click on the option that matches your request to go directly to the page.
To achieve the best results viewing many of the pages of our site we use advanced web technologies. On the this page you will find information on:
For best results we recommend that you use the latest vendor supported release of the following browsers. In addition to improving your experience on the site, upgrading your browser will provide the latest browser security updates.
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Adobe Acrobat Reader™ is free (and freely distributable) software that lets you view and print Adobe Portable Document Format (PDF) files, just as the originator of the document designed them to be seen.The forms contained on this site require the installation of Adobe Acrobat Reader. To learn more about Acrobat Reader and to download the software please click here.
A Style Sheet is a method of describing the layout (typeface, colour, background, etc) of multiple documents in a single place. Our web site uses this common technology to present data in a consistent manner across the entire site.To learn more about Style Sheets please go to WEBOPEDIA
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Dynamic HTML (DHTML) allows content from the web server to be served differently to each user depending on their current context on the web site. For instance if a user is logged-in to a service they might see different options in a menu from a user who is not logged-in to the same service.To learn more about Dynamic HTML please go to WEBOPEDIA
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Computershare is a global leader in transfer agency and share registration, employee equity plans, proxy solicitation and other specialised financial, governance and communication services.We help many of the world’s leading organisations maximise the value of relationships with their investors, employees, creditors, members and customers.
Update and manage your shareholding easily and quickly online. Change your address or view balances and much more!
Online tool for registered clients. If you would like access, please contact your Relationship Manager.
For more shareholder forms please click here
22 February 2012
Half Year Results Announcement
9 November 2011
Annual General Meeting
13 September 2011
Payment of Final Ordinary Share Dividend
22 August 2011
Record Date for Final Ordinary Share Dividend
10 August 2011
Full Year Results Announcement
15 March 2011
Payment of Interim Ordinary Share Dividend
21 February 2011
Record Date for Interim Ordinary Share Dividend
9 February 2011
10 November 2010
More Important Dates >
Copyright © 2024 Computershare Limited. All rights reserved. Reproduction in whole or in part in any form or medium without express written permission of Computershare Limited is prohibited. Please view our Privacy policy. Computershare Investor Services PLC is registered in England & Wales, Company No. 3498808. Registered Office: The Pavilions, Bridgwater Road, Bristol BS13 8AE. Computershare Investor Services PLC is authorised and regulated by the Financial Conduct Authority, Registered Office: 12 Endeavour Square, London, E20 1JN.
How to sell your shares
If you wish to trade securities and shares in the Australian securities market you will need to contact a licensed securities broker to arrange the transaction, which will take place on the Australian Securities Exchange (ASX).
There are a wide variety of stockbroking providers that you may choose from, most of whom can be found in the Yellow Pages or on the ASX website.
You will need to advise your chosen stockbroker of your particular share registration details, including the Securityholder Reference Number (SRN) for the holding, so that the stockbroker can convert the shares they have sold on your behalf from the Issuer Sponsored sub-register to the CHESS sub-register in order to settle the sale of your shares.
If your securities are already broker sponsored (denoted by an ‘X’ prefix on your HIN) and you wish to trade these securities you must contact the sponsoring broker directly.
Holder Identification Number (HIN)
If you enter into a CHESS sponsorship agreement with a stockbroker, you will be provided with a Holder Identification Number (HIN). The HIN is the identifying number which links your personal details to your individual investments in companies listed on the Australian Securities Exchange (ASX). The HIN is used by your broker (or other CHESS participant) to group your holdings together on the CHESS sub-register (as opposed to the Issuer Sponsored sub-register).
A HIN is made up of the letter X followed by ten numbers e.g. X0001234567
The HIN provides you with additional security for your investments. This number is very important and should be recorded and kept secure, as it needs to be quoted in all dealings and communications with your broker and the share registry.
If you misplace your HIN you should contact your broker directly.
The primary purpose of collection of personal information is to:
The collection, maintenance, use and disclosure of certain personal information are governed by legislation including the Privacy Act 1988, Corporations Act 2001 and the ASTC Settlement Rules.
Personal information provided to CIS to access Investor Centre will not be disclosed by us except to our related entities for provision of IT and other support and to the issuers of securities that you may hold. Personal information provided to CIS to update your details on securities registers may be disclosed in accordance with information typically disclosed in connection with a securities register.
If you do not provide the personal information requested we will not be able to register you for Investor Centre and you will be unable to use its services to update your details on securities registers.
For more information, please see CIS's personal information management statement under the Privacy and Security link on the Computershare website.
Your email address may be disclosed to issuers of securities held by you for use in relation to those securities of that issuer. You may also be contacted by Investor Centre in relation to future online services.
You can email our help desk at InvestorCentre.HelpDesk@computershare.com.au if you would like details of your personal information that we may hold about you or if you would like us to correct it.
To ensure the integrity and safety of your personal information, CIS will only disclose that information if our internal procedures are satisfied. In certain cases we may charge you a fee for this service however we will inform you of any charge at the time.
You may elect not to receive information on new services by logging in to Investor Centre, selecting "Update Your Details" and then "Update Personal Details". You will find a tick box at the bottom of the screen entitled "Please tick this box if you do not want to receive information about future on-line services". By ticking this box, we will record your election.
Welcome to the investor’s section of our website. This site provides shareholders with a wide variety of self-service tools to help you track and manage your personal share holdings.
Two levels of access are available for shareholders:
Allows you to sign up to receive annual reports, notices and general shareholder information via email rather than through the post. Check to see if your company offers this service.
Check our list of downloadable forms for administering your shareholding. Note: If you register for Investor Centre, you will be able to update some of your information online..
You may have elected to opt out previously or you may not be eligible to opt out from the Reduction of Investor Base. If you think you are entitled to opt out or you have not already elected to opt out, please call the Shareholder Information Line: In Australia: 1300 137 981In New Zealand: 0800 888 017In United Kingdom: 0870 703 0109
If you do not wish to opt out, please click the Back button on your browser to exit.
Please keep the confirmation number for future references related to this transaction.
There are two levels of account access for securityholders of companies whose registers we maintain. Please choose the appropriate login below. Contact us at 0870 8735805 (between 9am-5pm GMT) or web.queries@computershare.co.uk if you have any questions.
These questions will be used to validate you in the event you forget your Password. You must select and answer three unique questions.
Click here to return to the Search page
‘HGI Group Limited’ is the name of the UK-registered company formerly known as Henderson Group plc. On 31 October 2008, shares in the UK company were exchanged for shares in the Jersey-incorporated company, Henderson Group plc (stock exchange ticker code HGG) under a Scheme of Arrangement. Login here to view historical details of your shareholding prior to 31 October 2008.
The information you have entered is not valid, or does not match a current computershare registered holding. Please re-enter the details. If the problem persists please contact the Investor Centre helpdesk on %1
This page enables you to add, update or remove listed securities whose registers are not managed by Computershare or not held in your name. Any changes you make will show in the Portfolio page.
All shareholders have free access to the following online services via Investor Centre. This enables you to:
You will find your Shareholder Reference Number (SRN) on most postal correspondence from Computershare, for example your dividend confirmations, or proxy form. Your SRN can be found on the top right of the document and is a 10 digit number starting with an ‘I’ or ‘C’. If you have shares in more than one company you will have more than one SRN, as each is unique to both you and individual companies.
Important: Your shareholder documentation and SRN are very important and should be kept in a secure place.
Anyone with a shareholding managed by Computershare can register and use the standard services offered through Investor Centre. You simply need to provide:
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If you would like to contact us, please view our FAQs first.
Everything in View Shareholding plus:
Collect together the the following information to enter online:
To register for Investor Centre click here.
When you have completed the online registration you will be given an online user ID and a confirmation email will be sent. You must reply to the email to complete registration, then a PIN (Personal Identification Number) will be mailed to your existing registered address in approximately one week. You will have immediate read-only access to your information then and there. When you receive the PIN you will be able to log on and view your account details and make changes online.
Computershare values security above all else and therefore takes every possible precaution to protect your investments. By physically mailing your PIN we virtually eliminate the possibility of unauthorized access to your information.
Please enter your Australian Business Number correctly.
Please enter your Australian Business Number.
Please enter your Date of Birth correctly.
Please enter your Date of Birth.
Only investors under 16 may apply for tax exemptions.
Add Holding We have been unable to add a new ##HoldingNameSingular## to your portfolio. Please select another company by clicking Select Company or the arrow button below.
There are no holdings for your selection. All holdings currently have transactions still pending. Please try again later.
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Company Not Found Sorry. No information is available. Please refine the Company Name and search again.
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Create Member Account Failed We are unable to create your member account. Please contact the Investor Centre Help Desk on 0870 8735805 (between 9am-5pm GMT) for assistance.
There was an error while trying to create your member address. Please try again later.
E-mail address is mandatory.
E-mail Send We are unable to send the e-mail confirmation to your e-mail address. Please contact the Investor Centre Help Desk on 0870 8735805 (between 9am-5pm GMT).
There was an error getting your existing Investor Centre address. Please try again later.
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Incorrect Registration Details The details you have completed appear to be invalid. Please check the details.
No Stock Watch Information AvailablePlease click one of the security links below.
Invalid Investor Type We are unable to find your holder information. Please contact the Investor Centre Help Desk on 0870 8735805 (between 9am-5pm GMT).
Incorrect Login Details The login details you have entered do not match the information held on your Investor Centre registration. Please re-enter your details. After the 5th incorrect login attempt, your Investor Centre access will be locked for security reasons.
Max Search Results Exceeded The search returned more than 20 matches for the given criteria, please refine the Company Name and search again.
Member not found
E-mail Confirmation of Registration To correctly register with the Investor Centre, please reply to the e-mail confirmation sent to you after you registered. Once we have received your response we will complete the setting up of your registration. If you have not received the original e-mail confirmation, please check your e-mail address in the ""Update Personal Details"" section. When your e-mail address is correct, we will forward a new confirmation e-mail. If you would like this confirmation e-mail to be resent, please click here, or click continue to view your portfolio.
No News Headlines available for this company
No Info or Profile is available for this company
Publications/Links Sorry, no information available at present.
Security Details To ensure that we set up your Investor Centre registration securely, please choose the security questions you prefer and provide an answer for each one of them.
Incorrect Security / Login Details To ensure that we set up your Investor Centre registration securely, please choose three different security questions you prefer and provide an answer for each one of them. Also ensure you have entered your old Password, and new Password have been entered correctly.
Security Incorrect answer to security questions. Please try again.
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Unknown Holder Type We are unable to find your holder information. Please contact the Investor Centre Help Desk on 870 8735805 (between 9am-5pm GMT) for assistance.
Contact Details The contact details you have entered do not match the criteria set for the Investor Centre registration. Please re-enter your contact details.
Update Personal Details The details you have entered do not match the criteria set for the Investor Centre. Please re-enter your details. ##errDesc##
Update PIN The PIN you have entered is not the same as the PIN used when you registered with the Investor Centre. Please type your old PIN, enter new PIN and retype to confirm the new PIN.
(if exists in your portfolio), highlights a ##HoldingNameSingular##) that has been added by the user and therefore will not be maintained automatically by Computershare. To update this ##HoldingNameSingular##), please click here.
There is an error while trying to validate address for holder account Please try again later.
There is an error while trying to validate new address Please try again later.
Please select your Exemption Reason correctly.
Please select your Exemption Reason.
You have just updated your Tax Instructions.
Help If you have any questions regarding the Investor Centre or would like to discuss the facilities available, please call 870 8735805 (between 9am-5pm GMT) and we will be pleased to help, you can also email us on ##InvestorCentreHelpDeskEmail##
Your Tax Reference appears to be invalid##ErrDesc##
No payment instruction details present.
The company(ies) that you have holdings in does not allow online updates to payment instructions.Contact us at 0870 8735805 (between 9am-5pm GMT) or web.queries@computershare.co.uk if you have any questions.
PIN change required Your PIN has been reset. For security reason you have to change your PIN. Please enter your old PIN, new PIN and confirm new PIN correctly.
Thank you for visiting Computershare to register for Investor Centre. Please note that the site is unavailable due to maintenance. Please visit the site again within 24 to 48 hours to register for Investor Centre. We apologise for the inconvenience.
Sorry, your session is no longer active. This can occur for the following reasons: 1. You have remained inactive for too long and your session with this web site has timed out. 2. You have attempted to link directly to a page that depends on session or form data. 3. You have logged out from the site, and refreshed a previous page. 4. Your browser does not support cookies, or your browser has been configured not to accept cookies (to learn more about cookies, read the section about cookies in the Computershare Web Site's System Requirements page). Please restart your session by clicking on the left menu or other menus on the top. Please also check to ensure that your browser can accept cookies.
Please enter your Tax File Number correctly.
Please enter your Tax File Number.
You attempted to submit your election without ticking the box. Please tick the box if you wish to opt out of the Reduction of Investor Base proposal.
There is no dealing history to display for this holding.
(if exists in your portfolio) Highlights a SecurityHolding that has been added by the member.
To update this SecurityHolding, please click here.
This portfolio service enables you to manage all your SecurityHoldings in one view. SecurityHoldings in your name that have the register managed by Computershare are updated automatically. Other SecurityHoldings can be added, updated or removed through the Maintain link from the left hand side menu. "Latest Prices" are delayed at least 20 minutes.
Click on the company name to show more information such as SecurityHolding Details, Share Prices, Company News and Profiles.
The above balance does not include any transaction in the course of processing. This balance is for information purposes only and should not be relied upon to support any contemplated transactions.
As you have elected to view your statements online, you must be a member of the Investor Centre.
Passwords must be a 5-15 character combination of letters and numbers. Spaces, tabs, and symbols are not allowed. Passwords are case sensitive.
PLEASE NOTE: For security reasons, we will mail you a confirmation of registration to the address shown above.
If this is NOT your correct address, please call us at +44 (0)370 702 0000 to have your address updated BEFORE you complete your registration. If this address is correct, please complete the Member Details section below.
To register with Investor Centre, please enter the company code or company name of one of your holdings and click on Submit to register.
Investor Centre provides you with the tools to view your holdings, payment history, market prices, and more. Contact us at 0870 8735805 (between 9am-5pm GMT) or web.queries@computershare.co.uk if you have any questions.
Please enter the holding details of one of your holdings to register. We will use this information to identify all your holdings to be displayed in the portfolio view. Note that we will use the registered address of this holding to send your initial information.
Please complete the following registration form. Upon completion, a User ID will be generated for you and a Personal Identification Number (PIN) will be sent to you in the mail.
You will have immediate view-only access to Investor Centre. For security reasons, you will need to log in with your PIN before you can make changes to your account.
Your User ID has been automatically assigned below. You may keep this numeric User ID or change it to an alphanumeric User ID up to 30 characters in length e.g. JSmith123.
Here are just a few of the services now available for you to use:
View your share balance
View your payment and tax information
Change your address
Update your payment instructions
Sign up to electronic communications
View your Documents and Statements
You will receive a confirmation letter to the registered address of your ##COMPANY_NAME## holding.
Before you can proceed, you must agree to be bound by Investor Centre’s Terms and Conditions. Please read the Terms and Conditions carefully and either accept by clicking YES or exit by clicking NO at the beginning of this page.
There are no certificate details available.
Please check your details below and click on submit.
If the document does not open in a new window, please click on the following link %1.
You have successfully completed your security questions.
Click here to view your holding portfolio.
Good corporate governance is important to Computershare and reflects the manner in which we conduct our business.
In accordance with the ASX Corporate Governance Council's Principles of Good Corporate Governance set out below are certain documents associated with our governance and related standards within our organisation.
2003 Annual General Meeting
The Annual General meeting was held on Thursday 11 November 2003 at 10:00am in Cinema 2, Australian Centre for the Moving Image, Federation Square, Flinders Street, Melbourne. The Notice of Meeting and Proxy Form were separate items accompanying the Concise Annual Report.
2004 Annual General Meeting
The Annual General meeting was held on Wednesday 10 November 2004 at 10:00am at Yarra Falls, 452 Johnston Street, Abbotsford, Victoria. The Notice of Meeting and Proxy Form are separate items accompanying the Concise Annual Report.
2005 Annual General Meeting
The Annual General meeting was held on Wednesday 9 November 2005 at 10:00am at Yarra Falls, 452 Johnston Street, Abbotsford, Victoria. The Notice of Meeting and Proxy Form were separate items accompanying the Concise Annual Report.
The Annual General Meeting was held on Wednesday, 15th November 2006 at 10:00am at Yarra Falls, 452 Johnston Street, Abbotsford, Victoria.
The Annual General Meeting was held on Wednesday, 14th November 2007 at 10:00am at Yarra Falls, 452 Johnston Street, Abbotsford, Victoria.
For information regarding the plan, current shareholders or those interested in becoming shareholders should contact Computershare Trust Company, Inc. to obtain a plan brochure or prospectus and an enrollment form. Inquiries about the Plan should be directed as follows:
Click here to list all available Direct Stock Purchase Plans
Online tool for registered clients only. If you don't have access, please contact your Relationship Manager.
Issuer Online provides you with up to date information about your share register. It also includes share price information for your company and others listed on the national stock exchange. Issuer Online can be accessed from any internet-enabled PC.
Information is updated each business day, and is available on a near to 24 hour basis, 7 days a week.
Other useful services and features will be added to Issuer Online in due course. Some of these will be offered on a subscription basis. These will be optional services which you may choose to take from us.
If you would like other key personnel in your organisation to be given access to the service, please contact your local Client Relationship Manager.
We value your suggestions about ways in which we can improve this service. Please feel free to discuss any ideas or suggestions you have with your local Client Relationship Manager or email IssuerOnline@computershare.com.au
No companies found that matched the search criteria. Please either:
ABS REPORTS TRAINING
01 Dec 2011 - Computershare completes acquisition of SLS, LLC
09 Nov 2011 - 2011 AGM Results
09 Nov 2011 - AGM 2011 - Chairman's Address and CEO's Presentation
07 Nov 2011 - Anticipated closing timing for the acquisition of the Bank of New York Mellon Corporation’s Shareowner Services Business
23 Sep 2011 - Annual Report, 2011
23 Sep 2011 - Shareholder Review, 2011
23 Sep 2011 - AGM Voting Form, 2011
23 Sep 2011 - Notice of Annual General Meeting, 2011
22 Sept 2011 - The first CSIA international Corporate Governance Conference hailed as a success by global delegates05 Sept 2011 - Computershare maintains position as UK's top registrar31 Aug 2011 - Presentation for Macquarie Australia and New Zealand Conference30 Aug 2011 - Computershare appointed registrar and plans provider for Aviva plc23 Aug 2011 - CPU to acquire Serviceworks Group and Specialized Loan Servicing LLC – recorded presentation23 Aug 2011 - CPU to acquire Serviceworks Group and Specialized Loan Servicing LLC – announcement23 Aug 2011 - CPU to acquire Serviceworks Group and Specialized Loan Servicing LLC - presentation10 Aug 2011 - 2011 Full Year Results
Read More >
Holders who participated in the merger of the Westfield Group received a stapling distribution on 16/07/2004 of $1.01 per restructured WFA unit. This was wholly applied to subscribe for 1 Restructured WFT unit for $1.00 and 1 restructured WSF share for $0.01. As no cash payment was made, this distribution is not shown above. This distribution is a return of capital and as such should not be included in your assessable income. For further information, please refer to the distribution notice or to Sections 1 and 7 of the explanatory memorandum.
Please contact us if you require information which predated the oldest information displayed, as only a certain amount of data is retained on our system.
If a conversion of your Securities from Issuer Sponsored to CHESS or vice versa has occurred, the history displayed here will only show activity since that conversion took place. For assistance in viewing these details and other historical information, please phone or email us.
The components of distributions required for taxation purposes are supplied in Annual Taxation statements which are sent to members in the third quarter of each year. Should you require further details for tax purposes or replacement tax statements, please call the Registry on 1300 132 211 or email webqueries@computershare.com.au.
Important Note: Please contact us if you require information which predates the oldest information displayed, as only a certain amount of data is retained on our system.
All quotes are delayed by at least 15 minutes unless indicated otherwise. Real-time and delayed quotes provided by Interactive Data. Historical prices and other market data provided by Xignite. All information is provided “as is” for informational purposes and for your personal use only, and is not intended for trading purposes or advice. Confirm all data with your broker before trading.
The eTree initiative was first launched in Australia in March 2004 with the support of our Foundation members. Since then the initiative has grown globally with programs established in the U.S., Canada, South Africa and the UK.
With the support of our Members the eTree program is proving that the corporate community can have a positive impact on the environment.
Information on dividends paid before 2002 may not be shown and, if shown, will not include details of the Tax Credit. Dividend information which is not shown here can be obtained by telephoning our offices on 0800 435021
There are no direct stock purchase plans available for %1
Sorry, you cannot view this page. Please log in first.
Additional note: Please note that reinvestment payments are shown as accumulative amounts.
To view your payment documents, please go to My Documents.
To view your payment documents, please click on 'My Documents' on the menu bar to your left.
We combine extensive local knowledge and global expertise with seamless, cross-border technologies to deliver a comprehensive range of professional services in four key areas:
Our approach is unique in the industry: One provider. One platform. One service.
The result is a seamless service relationship.
Our solutions achieve the highest levels of service and performance for your business. We consistently achieve success in this regard through a comprehensive understanding of your business, and a commitment to your business goals.
Through a partnership with Thomson Financial, an operating unit of The Thomson Corporation, we provide shareholder identification, analysis, tracking, market intelligence, and targeting and communication services to companies and their advisors. In Japan, we have established Japan Shareholder Services to provide Japanese companies with global shareholder analysis services. These services enable our clients to maintain existing investor relationships, attract new institutional investors, increase demand for stock, improve brand management and investor loyalty, and ensure good corporate governance.
The need for a dedicated team of specialists to be in place to respond to your shareholders’ enquiries, wherever they are, is of upmost importance.
We offer Contact Centre solutions and interaction services to millions of shareholders for thousands of corporations across the globe. Our innovative technology and flexibility mean that we can operate throughout a 24-hour period extending also to a wider audience for commercial business activities. Most importantly we offer you the peace of mind of knowing that your campaign or project is in the safe hands of an experienced organisation.
Our Contact Centre has been the voice behind many of the major corporate actions undertaken in the last few years. We fully understand the complexities of the corporate actions environment and our staff is experienced in dealing with communications relating to all types of project in this arena.
From customer relationship management campaigns to disaster recovery provision and proxy monitoring programmes we have the flexibility to tailor a service solution to meet your expectations.
Today's global economy is characterised by constantly changing financial market conditions and heightened regulatory scrutiny, as well as demand for timely, accurate results and information. Every day these complexities pose challenges for companies seeking to manage their business actions at optimum service levels, while minimising the risk inherent in such operations.
Even routine corporate actions require set procedures and plans. We are experts in helping clients gain new confidence and competitive advantage in the execution of these complex events. Risk throughout the corporate action period is significantly reduced by working with a single provider with the breadth of knowledge and range of expertise to manage all registry and corporate action functions.
Whether the corporate action is a simple redemption payment or a complex acquisition, we have the cross-border network and regional expertise to produce fast, accurate results for your company. We also provide a set of unique benefits and efficiencies for issuers and investors alike, such as distribution of consideration in local currency and knowledgeable local support.
You gain the advantage of working with one service provider dedicated to the highest levels of responsiveness. Our solutions scale to your business and combine local knowledge with global reach, delivered by service-focused staff operating in multiple markets, who know local laws, regulations and procedures. At the end of the day, we understand that timeliness and accuracy of service are critical to success and continued shareholder satisfaction.
We have extensive experience of managing takeovers of all size. Some of our high profile projects include: Birmingham Midshires/Halifax Natwest Bank/Royal Bank of Scotland Woolwich/Barclays Bank of Scotland/Halifax
We know that communicating with customers and shareholders is vital to your business. Yet the unyielding pressures of timeliness, distribution, process integrity and conflicting data can be daunting in an age of multiple client touch points and digital immediacy. Document Services produces over 500 million electronic images annually and has the expertise to deliver powerful messages, billing and transactions to your critical audiences – swiftly, intelligently and efficiently.
Flexibility is central to our approach. By harnessing the latest in document, imaging and transactional technology – and working with multiple data inputs – we have the capability to deliver highly effective, integrated marketing output.
At the critical message design and creation stage, we provide extensive document services in layout flexibility, selective envelope insertion and message formatting – all designed to maximise the impact of your message for each target audience. We take multiple data streams, channel the information through our software and sort it extensively for the most efficient, targeted distribution.
Computershare Document Services
All Transactional communications are vital to your business – from dividend disbursements to customer bills.
They are also a significant investment, often with hidden potential. Just think about the shelf life of your monthly bill in the hands of your customer, compared with your direct marketing leaflet.
That’s why it makes sense to embed your marketing messages into your transactional correspondence.
How?
By listening to your needs, transforming your business processes, creating solutions specific to each segment you want to reach, then measuring the results, we increase the profitability of your transactional communications.
Our world class consultants are dedicated to bringing innovation to your organisation. We work to ensure that our solutions fully meet your business goals.
We know that the most critical element to success is attaining in-depth knowledge and understanding of your business environment. That's where our project managers and business analysts come in. Together with our information consultants, information architects and graphic designers, our experts manage the information technology as well as the customer experience, to build you a world-class solutions.
Our experts utilise industry leading technology tools and consulting methodologies in document delivery and management. The culmination of our efforts are strategic document management solutions that are powerful and scalable for any business, anywhere.
For further information about Computershare Document Services Limited, please call 0870 889 0048 or email cds@computershare.co.uk.
Communicating is vital to your business, yet the unyielding pressures of timeliness, distribution, process integrity and conflicting data can be daunting in an age of multiple client touch points and digital immediacy. We provide the expertise and tools to help you achieve success in this shifting market environment.
We have dedicated our business to helping yours manage the complexities of customer communications. We have built a global reputation on our ability to keenly anticipate market movements and solve complex business issues in challenging technological environments.
For over a decade we have built our business on a philosophy that places a premium on listening first to our clients and then using that knowledge to achieve their business goals through delivery of service-centered, innovative document solutions.
Today's customers expect ingenuity in all processes and they demand the latest technological advances to ensure competitiveness in a changing market. By partnering with Computershare, our clients have instant access to time-tested document solutions that save them money, improve accuracy and enhance overall process efficiency across all delivery channels.
When it comes to your printed and mailed communications, our core values of openness and honesty are woven into processes such as transparent reporting, job tracking, scheduling and issue management. We want you to be confident that we are operating at all times in your best interests. Thus, we provide your organisation with instant access to any and all of our activities - you choose your level of involvement anytime.
Viewed from any direction, you'll see that we are an organisation committed to detail and accuracy. We're proud of processes developed from a decade of partnering with the financial services sector. Processes designed with the exacting standards of reconciliation required to calculate, print, and mail cheques, statements, and legal documents to millions of individuals and institutions.
In addition, ISO 9001 certification guarantees that our quality management system is compliant with the highest international standards. This level of certification reflects the quality of our processes in account service, scheduling, design, programming, laser printing, intelligent time-critical mailing, stock procurement and financial management.
Our solutions deliver value to clients through the realisation of new efficiencies at key points such as postage and multi-channel distribution. Our sophisticated programming ensures you benefit financially when your targeted customer communications use multiple inserts, or interactive prompts even while you deliver the most powerful message possible to each and every customer, investor or prospect.
By partnering with your company, understanding your business, and making your goals our own, we readily identify new opportunities for business efficiency and solutions for improving communications with your clients and customers. With dedicated people staffing our operations around the clock and around the world, you always have an Account Manager working to solve your problems.
We provide world class levels of service and client responsiveness and continually measure our progress to ensure that you are receiving the best possible service and support. Our expertise is in defining and delivering your communications through multiple channels.
By embracing your goals we allow you to focus more on building your business while we attend to process. So whether it's a year-long campaign to increase market share, or a permanent billing arrangement, we bring confidence to each project; the kind of confidence that comes from successfully implementing similar projects for many clients in varying environments around the world. Our clients return to us again and again, assured in the knowledge that we will get the job done professionally, on time and on budget.
The world of printed communications, still vital to global commerce, is finding new relevance through digital integration and automation. And Computershare has led the way. For clients it means that we can programme larger and more complex applications faster and more efficiently than our competitors. Our knowledge and coherent processes save our clients precious time in development and reduce costs.
Integrating extracts from multiple data sources with complex business rules, our software provides unparalleled ability to manipulate, calculate, process, print and report. Our solutions make it easy for you to communicate one-to-one. The benefits are significant: increased customer retention and customer value, reflected on your bottom line.
In designing and executing on-line communication and bill transactions, we draw heavily on our experience as the technological engine powering some of the world's largest stock exchanges. It gives us an unrivalled ability to execute flawless transactions for you and your customers and respond to an ever changing market.
Dramatic changes wrought by the dual forces of technology and global market expansion have produced new challenges for all financial market participants, particularly issuers. As organisations move beyond their own borders in pursuit of new market opportunities, they need to understand local rules and regulations and approaches to good corporate governance, so as to ensure investors are serviced effectively and economically, wherever they may be situated.
To ensure our clients can take full advantage of new opportunities, Computershare offers a comprehensive range of integrated issuer services managed by expert teams who are intimately familiar with international markets.
We draw upon the expertise of our global staff, working in key financial markets around the world to deliver single-source solutions for issuers, their employees and their investors. Whether your focus is on a simple cross-listing to increase exposure in a particular market, or a full capital raising to fund expansion plans, our range of cross-border services, including American Depositary Receipts (ADRs), depository interests or direct equity listing (known as global shares), are proven solutions which support your business goals.
With a common technology platform we provide single-source services and flexibility, with unparalleled support. We offer economic and practical efficiencies with our integrated solution -- a solution delivering around the clock access, global issuer services and cross-border listing options. The end result is remarkable local service for investors and employees, and enormous global reach for issuers.
In a period of volatile financial markets, rigorous corporate disclosure requirements and increased access to information, investors expect more from companies than ever before.
As the world's largest - and the only global - share registrar, managing over 68 million investor accounts around the world, we partner with you to deliver unmatched service to your investors. Service is the basis of everything we do, and is reflected in our comprehensive product offering, our constant investment in technological innovation and our commitment to the financial markets industry for the long term.
We've established ourselves as the largest global provider by focusing our expertise, resources and technology on share registry services. And that sharp focus maintains our reputation for industry leadership in client responsiveness, shareholder satisfaction and enduring value.
Recognising our responsibility as your company's representative to shareholders, we strive for the highest levels of responsiveness and service on your behalf, to create the best possible impression of your company and contribute to your total shareholder service efforts. Through relationship management tools -- leveraging the web, contact centres and integrated voice response systems -- we're available to provide answers and service around the clock. And to ensure quality, efficiency and accuracy of service, we use third-party measurement to consistently monitor transactions, processes and investor contacts.
Maintenance of a company's share register has traditionally been viewed only from a cost perspective, as a necessary expense required under industry regulation. However ComputersharePepper provide a fresh approach to the management of relationships with private shareholders that can unlock the value of this neglected resource.
Our intelligent SRM services provide the dual opportunity to minimise costs and maximise revenue from your share register. Pioneering initiatives such as electronic communications, loyalty schemes and marketing campaigns provide enormous scope not only for cost savings and increased efficiencies, but also for developing profitable shareholder relations.
SRM campaigns developed by ComputersharePepper drive targeted and personalised communications that achieve results. By enhancing registry data, integrating it with other company data and analysing the integrated profiles, SRM campaigns are able to target the right individuals, with the right message at the right time and through the right channel. This process is proven to greatly increase both efficiency and success rates in campaigns to ensure your communication has maximum effect.
At Computershare we appreciate the importance of an integrated approach to shareholder relations and can provide full service communication capabilities, from strategic and operational planning through to execution. This comprehensive offering ensures each element of a campaign works together seamlessly to support your objectives and helps you to realise the full potential value of profitable interaction with shareholders.
Computershare has recognised the need to develop new areas of expertise due to the emergence in the UK of non-registry products such as Covered Warrants, Depository Interests and Open Ended Investment Companies ('OEICs').
Covered warrants are financial instruments with a fixed expiry date, issued by investment banks, over underlying assets which will normally be securities or indices. They give the investor the right, but not the obligation, to buy or sell the underlying asset at a pre-determined price on or before the expiry date. Investors will be able to take advantage of movements in the price of the underlying asset without risking so much capital. Covered warrants can be stock or cash settled, as determined in advance by the issuer, and may or may not allow for early expiry.
Computershare can assist issuers with the set up and launch of Covered Warrants in the UK as well as the continuing register maintenance and management of the entire cash/stock settled expiry processes.
Open Ended Investment Companies ('OEICs') have been familiar in continental Europe and offshore financial centres for some time and more recently their numbers have been increasing in the UK. Unit Trust members must approve the conversion to an OEIC via an Extraordinary General Meeting ('EGM'). An EGM is required for each fund which is to be converted, which may result in a large number of EGMs being held in the space of a few days.
Computershare recognises that some Asset Management companies may require assistance in carrying out this activity and as a result has developed a service which removes some of their logistical concerns.
Our assistance can range from:
Computershare can also assist with your OEIC Annual General Meetings once your Unit Trusts have been successfully converted.
Closed Ended Funds are investment funds which have a limited number of shares. Investment trust companies are closed-end funds. This means that when the company is established a fixed number of shares are issued. These shares are traded on the Stock Exchange and their prices will fluctuate from day to day according to demand and supply.
Computershare will assist with the set up and launch of Closed Ended Funds, as well as the continuing CREST/non CREST register maintenance, including any income distributions.
Computershare provides a full range of share registration services, including:
Computershare differentiates its full range of share registration services through:
Computershare Markets Technology offers an integrated suite of trading, surveillance, routing and back-office products designed to meet the diverse needs of brokers, institutions, exchanges and market organisers around the world.
Our advanced financial markets systems are flexible, scalable and use the latest proven technology. Currently powering more than 40 exchanges, CSDs and market regulators worldwide, our solutions enable markets and exchanges to swiftly realise the efficiencies, enhanced accuracy and added functionality achievable through process automation and technological efficiency.
X-stream is the fastest, most scalable and reliable automated trading and market management system available today. Its unparalleled range of functionality and flexibility meets the throughput demands of high-volume exchanges and other market providers.
Horizon is an automated trading and market management system specifically tailored to new markets automating for the first time, or in the early phases of growth. It is a fully functional system for trading all cash based instruments and seamlessly integrates with Equator to provide complete settlement, clearing and depository functions for a national exchange.
Equator provides CSDs with a complete, flexible, reliable solution to their processing needs, accelerates clearing operations, allowing participants to execute large-volume transactions without compromising accuracy and security.
SMARTS protects market integrity in fast paced, volatile investment environments, through a complete set of surveillance tools market organisers regulators and securities commissions.
ORMS creates a "virtual global exchange" by providing a unified trading platform that allows users to view and execute all orders and fills across all their offices and time zones for multiple exchanges to which they are connected through our exchange gateways.
For more information, please contact us at marketstechnology@computershare.com.
CHAMP is PC based software for Australian institutions, custodians, and brokers who have a requirement to connect to the Australian Stock Exchange's CHESS settlement system. CHAMP's graphical user interface contributes to its ease of use and makes it simple to link to back office accounting systems.
CHAMP sets the standard for institutional CHESS interfaces in Australia. It incorporates a complete range of institutional and broker settlement messages, can track and monitor corporate actions and has sophisticated reporting facilities and intelligent functionality.
CHAMP is used by over 50% of the institutional participants in the Australian market.
CHAMP Bank is an offshoot of CHAMP and allows banks to facilitate the Delivery versus Payment (DvP) function of the CHESS settlement cycle.
CHAMP Bank is used by three of Australia's top four banks, including the National Australia Bank, which is the CHESS settlement bank.
To find out more about CHAMP products click here.
As a world-leading provider of markets technology, Computershare understands the critical role of the clearance, settlement and depository (CSD) organisation. Computershare Equator provides CSDs with a complete, flexible, reliable solution to their processing needs which meets or exceeds G30 recommendations.
For more information, please contact us at marketstechnology@computershare.com
Viewing the entire market. Executing with total control. Avoiding risks. Exploiting opportunities. Today's era of rising complexity of financial products, increasing market volatility and growing volumes presents an enormous challenge. Initiatives by exchanges whether they be the introduction of new products, the creation of trading alliances, reduced settlement times or the implementation of new electronic message interfaces make the financial environment of the 21st Century a complex place in which to do business.
With Computershare's ORMS (Order Routing and Management System) Trading Platform, we simplify processes and provide the tools for you to stay in control. ORMS combines exchange feeds, tradable instruments and your firm's entire order book in a single screen. Your staff can transfer or delegate orders to other desks and offices in different time zones or route them straight to an exchange, whilst always maintaining complete visibility of order and fill status. It is similar to having a single global office and a single global exchange.
ORMS provides the ability to trade equities in parallel with derivatives, trade strategies across exchanges and exploit short term arbitrage windows. The opportunity to cross up within your own firm can be automated with ORMS. With delegation across offices, you can take advantage of extended trading hours to the benefit of yourself and your clients. You therefore remain competitive in a rapidly changing world.
Whilst electronic market access has contributed to an increase in trade volumes it has also caused firms to focus on IT strategies that maximise market share and minimise business risk. Whether the risks manifest as technology failure, an increase in costs, keying error or operational problems, the need exists to provide a satisfactory solution that addresses the risk issue. ORMS provides pre-trade risk management, fault tolerant software and comprehensive alerts that let you manage these risks successfully. A fully automated order execution cycle and a single user interface minimise keyboard mistakes and increase the order execution rate.
By replacing numerous expensive front-end trading systems with a single, easy to use technology platform your IT personnel are able to manage their operations far more efficiently. Training time for traders is reduced due to a single user interface, regardless of the exchange connection being utilised.
Computershare is committed to making the ORMS Trading Platform your foundation stone for success. Rely on the experience and world-wide reach of a global company which knows financial markets from the inside.
Software that cannot inter-operate with your other systems is like a car without wheels. ORMS is designed from the ground up to be open and flexible, to satisfy the need for global distributed computing and to grow as your business grows. Through these interfaces, ORMS is easily extended to integrate proprietary systems or embed your firm's business acumen, for example with specialised program trading strategies or technical analysis.
The front-end API provides full access to all ORMS data and allows your proprietary trading software to be easily integrated into ORMS powerful management functions. The back-office API offers seamless integration between ORMS and your firm's back/mid-office system, thus providing a straight-through processing solution.
The exchange connection API is a CORBA interface, which means the connections are not language or platform specific. Using a proven CORBA ORB, they can be distributed to optimise bandwidth constraints. Development of new connections to exchanges or FIX systems and maintenance of existing ones is fast and reliable.
Viewing the entire market
Executing with total control
Avoiding risks
Exploiting chances
Utilising flexibility
ORMS exchange connection interfaces or gateways allow your firm to trade directly and immediately on an exchange or route to another market participant. These gateways provide the full range of functionality provided by the exchange, including market data and market depth (where provided by the exchange) and full support for exchange-specific order types and of-course, immediate confirmation of fills.
Exchange connections currently exist for the
Computershare has dedicated itself to providing wide ranging exchange access and new gateways are being developed on a continuing basis. New connections are being completed shortly to:
Computershare is committed to providing solutions, not just delivering world-class software. We provide the full range of services from consulting to implementation and training and advice on operations. We ensure that our pricing models are flexible enough to fulfill the specific business needs of our clients.
Large capital outlays for new technology can be unnecessarily risky when things change so fast. Operating new systems and additional communications infrastructure can be an extra burden for your already fully utilised IT staff. Computershare can provide ORMS on an Application Service Provision (ASP) and subscription licensing basis. We set up and maintain the system and the communications infrastructure in our fully redundant data centres. The entire process of running ORMS is out-sourced to us. Our centre has independent telecommunications and power suppliers to provide extremely high levels of reliability. The telecommunications service is provided across our partner-provided secure extra-net (www.radianz.com), anywhere in the world, 24-hours a day.
At Computershare we know that one size does not fit all. Your traders know the look and feel they want, your firm has developed products and trading strategies and typically you will have legacy computer systems that need integrating. Our consulting staff, with the most extensive industry domain knowledge, can tailor the software to your needs, interface your existing systems to ORMS and configure the user interface the way you want it. We can also advise on or manage your implementation.
New systems always require some learning and can be disruptive to your staff. Our qualified instructors understand what this is like and can help smooth that transition. With years of experience in financial markets, training novice computer users up to power users, we ensure that your traders or systems operators are making the most of ORMS, fast.
To find out more about ORMS please contact us at info@computershare.com.au
ORMS builds on the newest technology available to the financial markets. Using the distributed computing model, CORBA based interfaces ensure that components such as the exchange gateways and data distribution gateways can be geographically distributed and scaled up when and where your business requires. Using the client-server model, the Trader Workplace makes maximum use of limited LAN and WAN network bandwidth. ORMS messaging is asynchronous so that trading is never halted waiting for any other system to catch up. With full SNMP support, these components can be monitored from any point.
The components run on any variant of Unix and we have several clients on Linux. The Trader Workplace runs on NT or Windows 2000. ORMS is memory resident to maximise performance and yet is not memory hungry: a typical broker only requires in the order of 100Mb. ORMS uses a Sybase relational database as it's persistent store but without impacting performance. Written in C and C++, ORMS is high powered and suffers none of the performance penalties that occur with some other languages.
ORMS security system is comprehensive and includes encrypted passwords, encrypted messages across WANs using SSL technology, and the flexibility to configure users to have access to specific functions. ORMS' fully redundant hot-standby architecture and dynamic load balancing between components ensures high resilience. This technology, originally developed for our ASTS product, has been proven in the mission critical environment of stock and derivative exchanges around the world.
Our clients include banks, buy-side firms and brokers in several countries. Here's what one had to say about ORMS.
"Computershare's ORMS Trading Platform has provided CBA with the solution to reposition their futures broking business within an era of rapidly changing industry structure. The ability to empower clients to manage the execution of their own orders has released broking staff to pursue new revenue opportunities."
Rod Thomas, Head of Futures Broking and Clearing Commonwealth Bank of Australia
The primary objective of a modern surveillance department is to maintain a fair and efficient market for all security market participants. A fair market is one where all market participants face a transparent set of trading rules which are effectively enforced and an efficient market is one where instantaneous exchange of securities for cash or vice versa takes place at the lowest possible cost.
The SMARTS market surveillance system enables an exchange to promote both these goals. It does this by providing the ability to quickly and accurately monitor and investigate the operations of an exchange.
SMARTS is a powerful adaptable system capable of serving both established and developing markets. Using superior data management facilities, SMARTS builds an understanding of the "normal" market behavior so that accurate alert algorithms can be created to identify "abnormal" behaviour. These help detect market behavior which may have an adverse effect on market integrity. Identification and analysis of suspicious trading occurs in real-time, allowing a rapid response from the surveillance department.
SMARTS is without doubt the world's leading surveillance software. In use by more than a dozen organizations throughout the world, SMARTS is on track to becoming the industry standard. There are a number of advantages associated with SMARTS:
SMARTS consists of a number of inter-related modules including:
The philosophy underlying Computershare's approach to developing and distributing SMARTS is that we believe an exchange or regulator's role should focus on being pro-active. One way to do this is to educate market participants about the power of the surveillance system in an attempt to prevent undesirable behavior. Another way is to create a forum for the exchange of surveillance information on a global basis. Computershare facilitates such information transfer by organising regular user group conferences and producing and distributing regular surveillance newsletters to SMARTS clients that provide case studies, helpful hints on uses of SMARTS and other relevant surveillance information. This is achieved through a close association with the Securities Industry Research Centre for Asia/Pacific, (SIRCA).
For additional information please contact Computershare at info@Computershare.com.au
One of the great advantages of SMARTS is that users can manage large volumes of historical data in a meaningful way, at high speed. This is largely achieved because the SMARTS database has been specifically designed for use with financial markets data. The underlying database access procedures and time-critical operations are written in C while the GUI front end is written in C++.
SMARTS currently runs on any open access UNIX or Windows NT/2000/XP platform with the front end on Windows PC's. (Unix version of front end is also available). Workstation access to the database server is via TCP/IP.
The minimum memory requirement for SMARTS is 512MB. Recent tests indicate that SMARTS is able to process sustained transaction rates of 1800 trades per second. SMARTS can process over 50 000 securities in one database.
SMARTS uses a proprietary database known as MPL which is optimised for maintaining large historical databases and for processing data from real-time feeds producing millions of transactions per day. Comprehensive reporting and exporting facilities allow integration of SMARTS with other platforms such as Oracle and desktop applications such as Microsoft Excel. The MPL database is designed to integrate data from different markets and different trading engines giving SMARTS the ability to efficiently model any concept presented from different market places. SMARTS alerts may be regenerated for any given trading period, in whole or in part, from archived trading engine data.
Computershare X-stream benefits trading environments by:
Computershare X-stream is very flexible and able to be configured to meet virtually any trading environments needs. It can be also be quickly and effectively reconfigured in response to competitive and regulatory pressures.
By storing and matching all orders 'in memory' Computershare X-stream is capable of processing thousands of transactions per second on a sustained basis. It is ideal for exchanges and market providers seeking to implement an extremely high performance electronic trading solution.
Computershare X-stream caters for future trading growth, providing assurance that a system bought today is also a system for the future.
As requirements grow, (for example, an increase in the number of transactions, participants or instruments), Computershare X-stream's capacity is increased simply by adding hardware. No changes to software code are required. Performance allied to scalability provides for virtually unlimited growth.
Computershare X-stream boasts up-time remarkably close to 100% by utilising fault tolerant messaging and providing a fault tolerant platform that manages hardware failure seamlessly.
Should any component in the system suffer a hardware failure, or its communication fails, backup components are ready to take over in such a way that users are unaware that a fault has occurred.
Backup and safety precautions can be extended to off-site cold backup and warm disaster recovery facilities, safeguarding against possibilities such as grid failure.
Figure 1: Computershare X-stream network and hardware infrastructure
The design philosophy behind Computershare X-stream is to create a generic and parameter driven electronic trading system, providing a rich set of functionality across a broad range of products and market models, whilst maintaining exceptional performance and reliability. As a result, Computershare X-stream is easily configured for a diverse range of trading environments and business needs.
The adaptability of Computershare X-stream ensures most business rule adjustments can be achieved through system configuration alone, without software modification.
The SWX Swiss Exchange, a part of the SWX Group, is one of the world's leading and most technologically advanced securities exchanges. This fully automated trading, clearing and settlement system remains unique in the world.
virt-x Exchange Limited, a part of the SWX Group, is the London based home market for the Swiss Market Index securities and also offers direct, real-time access to trading in constituents of all the major pan-European blue chip indices.
Both SWX and virt-x are upgrading their trading systems with the purpose of significantly enhancing trading capacity in the quote-driven product segment under a programme named “Quotematch“.
"When Quotematch is complete, SWX will have a market model with technical advantage over our competitors and we can seek to further grow market share and revenues, especially in the warrants market. Furthermore, SWX can continue to develop new business and our future direction can be planned on the basis of a revitalised development capability. We are delighted to be working with Computershare and SMARTS as they best position us to meet our objectives and particularly time-to-market and delivery of performance at the lowest risk and cost. We are convinced that this massive extension of trading capacities is a winning proposition for all stakeholders".
"When Quotematch is complete, SWX will have a market model with technical advantage over our competitors and we can seek to further grow market share and revenues, especially in the warrants market. Furthermore, SWX can continue to develop new business and our future direction can be planned on the basis of a revitalised development capability.
We are delighted to be working with Computershare and SMARTS as they best position us to meet our objectives and particularly time-to-market and delivery of performance at the lowest risk and cost. We are convinced that this massive extension of trading capacities is a winning proposition for all stakeholders".
ICAP plc is the world's largest inter-dealer brokerwith an average daily transaction volume in excess of $700 billion, more than 50% of which is electronic. The Group is active in the wholesale markets for OTC derivatives, fixed income securities, money market products, foreign exchange, energy, credit and equity derivatives. They are best known as the Global No1 broker in the Interest Rate Swap market.
"After a lengthy selection process involving the majority of the world's trading system providers, we licensed "Computershare X-stream" and have embarked on an 18 month project with Computershare to customise the core system to support Interest Rate Swaps in our major currency markets under the product name "i-Swap". Briefly, the key features of Computershare X-stream that attracted us were : Its ultra high, single-threaded performance Its advanced trading/matching functionality Its ability/flexibility to support/enhance our existing voice based business The fact that it is proven technology, live in a broad range of markets globally Technology and your choice of technology partner have become critical weapons in the fiercely competitive world of interdealing broking. Over nearly four years of working with Computershare, they've proved to us time and again that through their strong commitment to innovation they can push the boundaries of what's possible with electronic matching systems. They have played a key role in our achievement.“
The Jakarta Stock Exchange, as the leading Indonesian exchange, is committed to becoming a stock exchange of international scale, capable of providing investment opportunities in accordance with Indonesia's economic development. The year 1995 markets a new beginning for the JSX when they launched Computershare X-stream as the Jakarta Automated Trading System (JATS) to facilitate greater frequency of share trading and ensure fairer and more transparent market opportunities.
"The Jakarta Stock Exchnage has had a business relationship with Computershare Markets Technology since 1995 as the provider and technology partner for our central exchange trading system technology. We have always been pleased with the level of support, responsiveness and professional conduct of Computershare.We have no hesitation in recommending Computershare to other exchanges that are seeking advanced technology and an organisation committed to innovation in their products".
"The Jakarta Stock Exchnage has had a business relationship with Computershare Markets Technology since 1995 as the provider and technology partner for our central exchange trading system technology. We have always been pleased with the level of support, responsiveness and professional conduct of Computershare.
We have no hesitation in recommending Computershare to other exchanges that are seeking advanced technology and an organisation committed to innovation in their products".
The Canadian Trading and Quotation System Inc (CNQ) is an innovative and new stock exchange for trading the equity securities of emerging companies. CNQ's unique market model matches enhanced disclosure and streamlined issuer regulation with leading edge technology and comprehensive regulatory oversight to meet the needs and characteristics of emerging companies, their investors and investment dealers.
"CNQ has chosen Computershare's Horizon exhcnage system because it is a complete stock exchange automation system that supports rapid implementation, ease of configuration and operation. The scaling and flexibility of Horizon matches the needs for CNQ and it's future growth. Horizon was installed, tested and commenced operations in under 120 days".
As a leading solutions provider to financial markets worldwide, Computershare recognises the critical role technology plays in today's financial trading. Computershare X-stream is a high performance trading system that offers rich functionality and maximum flexibility to drive the operational efficiencies you need to realize profitability and achieve competitiveness in the 21st century financial trading environment.
X-stream's powerful features give you the benefits of increasing your flexibility and control while improving performance and reliability.
Computershare has worked closely with Hewlett-Packard to build a service management solution incorporated into Hewlett Packard OpenviewTM.
The Computershare-X-stream Manager consolidates information onto the Hewlett Packard OpenviewTM central management console giving the operator an immediate and graphical overview of the health of the environment.
Computershare X-stream runs on both UNIX (HP, Sun, Alpha, Linux, etc) and Windows NT.
A comprehensive set of external interface options exist for market participants, data vendors, and other systems. These include the Computershare X-stream API/SDK, interfaces to FIX, XML, proprietary messaging protocols and ODBC database interfaces. Computershare's message and interface development toolkit allows for the rapid development of any additional interfaces that may be required with both speed and accuracy.
Computershare X-stream comes with a high performance, highly configurable front end, which delivers access to all functional components of the system.
The Trader Workplace runs on MS Windows, providing a familiar and standard GUI for all users.
Computershare offer comprehensive support through a global network spanning 15 countries, across 5 continents and all major time zones. Computershare is committed to providing excellent technical and business support for all clients, wherever they are. Our extensive support network, coupled with our tailored support packages, ensures that our clients always receive the assistance they require.
As a world-leading provider of financial markets technology, Computershare understands the crucial role that trading technology plays in the profitability of securities exchanges. Computershare Horizon is a complete stock exchange automation solution that supports a broad range of cash-based financial instruments. Rapid implementation, ease of configuration and operation, as well as scale and flexibility make Horizon the perfect platform for dynamic and growing financial markets.
Employee share and stock-option plans have never been as complex to implement and manage as they are in today's borderless world. With new demands for information, heightened regulatory scrutiny and the challenges of an often global workforce, you require a trusted employee plan provider that's totally focused on service accuracy, innovation and timeliness.
With over 700 clients representing more than three million plan participants worldwide, we are the largest and only truly global provider of employee share plans. By simplifying delivery and management of employee share plans, we help you to get on with what you know best - running your company.
Our international experts make it easy for your people to invest in your company -- whether they work around the world, or around the corner. We offer expertise in local and international tax and regulatory issues, coupled with multi-currency, multi-lingual capabilities.
Our Plan Managers service is a total, globally connected solution. From plan design and enrolment, to straight-through-processing order execution and record keeping, we provide comprehensive investor services for your employees, coupled with unmatched record administration and plan management. Our client philosophy is simple -- we work as an extension of your company and make your goals for employee plan participation our own.
Intelligent technology simplifies participation and management of global employee share and stock-option plans. Our interactive voice and web technologies provide anytime access for shareholders seeking information or to place orders - all in a user-friendly environment. Our call centres are staffed with courteous, knowledgeable staff who consistently deliver some of the best response and resolution times in the industry, a standard we maintain through rigorous independent evaluation.
Companies are able to purchase their own shares and hold them as 'treasury shares', without the need for cancellation. Shares can be held indefinitely, providing much more flexibility in managing capital structure. The Companies (Acquisition of Own Shares)(Treasury Shares) Regulations 2003 legislation, enacted from 1st December 2003 amend the 1985 Companies Act and enable listed companies to purchase and hold up to 10% of their issued capital in treasury.
Companies must comply with certain conditions to purchase, cancel and hold treasury shares:
Computershare's treasury share service offers clients the following features:
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Forefront is Computershare's corporate newsletter for advisors. This issue, published June 2009, features articles on:> our entry into South America> a new article from our Dubai office> Shareholder Meetings in European Markets> Computershare Company Secretarial Services> a US acquisition with an eye to the future of Bankruptcy Administration and Class Actions> an update on TARGET2-Securities
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All money donated goes to the Woodland Trust, for more information please Click here
Our records indicate that this account is uncertified and therefore subject to federal tax withholding being applied to your sales proceeds. In order to avoid this unnecessary withholding, please go to the W8/ W9 certification page and certify your tax status.
Each of the eTree program’s corporate participants choose what they would like their shareholders to receive via email with a link to a secure website. Electronic communications may include:
Shareholder Meeting Materials: annual reports, proxy material, notice of meeting, proxy card and voting instructions Company Financial Information: quarterly reports and other financial reporting
Company Announcements: press releases, corporate action announcements, product or marketing informationStatements: confirmations, dividend statements, holding statements and plan statementsTax Reporting: all government mandated tax forms and reportsNote: You will continue to receive shareholder communications in the mail if your issuing company does not choose to send that particular communication electronically. If and when your company elects to send the publication electronically, your preference for receiving it via email is noted and you will begin to receive that communication electronically.
